Senior Account Handler - Commerical

Benefact Group; Newmarket; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the insurance and financial services industry is seeking a Senior Account Handler. This role involves managing client relationships, developing business opportunities, and mentoring junior team members in a supportive hybrid work environment.

Benefits

Employer pension contribution of 5% escalating to 10% after 5 years.

Annual bonus scheme based on performance.

Life assurance cover up to 4 x salary.

25 days annual leave plus bank holidays.

Career development opportunities with financial incentives for qualifications.

Qualifications

• Develop in-depth insurance technical knowledge.
• Ability to build and manage cooperative relationships.

Responsibilities

• Manage insurance and financial services business for commercial clients.
• Prepare new business quotations and answer inquiries.
• Develop and mentor account handling team members.

Skills

Insurance technical knowledge

Relationship management

Tools

Acturis

Job description

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Client:

Location:

Newmarket, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e111b4734064

Job Views:

24

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Working hours:35 hours per week, Monday to Friday

Duration:Permanent

Location: Newmarket or Northampton (Pitsford)(hybrid working of 2 days working from home per week available upon successful completion of probation)

About the role

Lycetts Insurance Brokers, who are proudly part ofBenefact Group, are looking for a Senior Account Handlerto join our Newmarket or Northamptonoffice.

As a Senior Account Handler, you willeffectively manage the insurance and financial servicesbusiness for Lycettscommercialclients and prospects,and will be responsible for the support of business development through the provision of quotes and cross-referrals.

Joining our rapidly expanding andinnovative Group presents a fantastic opportunity to develop your career andbecome an integral part of an inclusive, purpose-led organisation.

Key responsibilities

• Work collaboratively with senior account executives and account executives to provide the management of their client and prospect accounts.
• Answer incoming new business enquiries and prepare new business quotations
• Identify and initiate cross-referral opportunities and activities to new and existing prospects/clients.
• Build and maintain links with local professionals, and develop insurer relationships.
• Prepare relevant documentation and information for new business meetings/presentations.
• Obtain appointments for other insurance teams, Financial Advisors, Engineering Inspection and Risk Management Services in order to meet and contribute to cross-referral targets.
• Develop and mentor other account handlingteam members.
• Develop business opportunities including identification of opportunities for cross-referrals
• Maintain record keeping requirements through use of OpenGI and other systems as required.
• Be responsible for the effective management of the renewal list.

Knowledge, skills and experience

• Develop in depth insurance technical knowledge.
• Knowledge and use of Acturis an advantage but not essential.
• The ability to build and manage co-operative and productive relationships.

What we offer

• Hybrid working available upon successful completion of probation
• Employer pension contribution of 5% rising to 10% after 5 years membership of the pension scheme
• Annual Bonus scheme (Discretionary based on individual and company performance)
• Life Assurance cover up to 4 x salary
• 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years’ service respectively)
• Career development opportunities with funded support and financial incentives for all professional qualifications.

About us

The Lycetts group has over 60 years’ experience of providing a comprehensive range of insurance, risk management and financial advice to a broad cross section of commercial and private clients. We strive to be a trusted adviser to our clients and are proud of our continued high client satisfaction scores.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating aninclusive culture and building an environment where each and every one of usfeels valued and respected. We are a community made up of people with arange of different backgrounds, abilities, perspectives, beliefs and interestsand we value the strength this brings to us as a Group. We welcome applicationsfrom everyone.

If you need any additional support during therecruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26