Senior Account Executive - Multilanguage Skills

Zenoti; Greater Manchester; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Zenoti is seeking a motivated sales professional to convert leads into customers in the beauty and wellness industry. This role requires fluency in French and English, as well as 3+ years of experience in technology sales. Responsibilities include driving business plans, collaborating with technical teams for demos, and facilitating the transition of new customers to implementation. Zenoti offers an all-in-one software solution, with opportunities for professional growth in a competitive environment.

Qualifications

• 3+ years of strong relevant experience in customer-facing technology sales.
• Experience in working with small to mid-level sized companies.
• Knowledge of sales processes and adherence to established processes.

Responsibilities

• Convert qualified leads into successful closures.
• Drive detailed business plans for goal attainment.
• Facilitate handoff of new customers to implementation teams.

Skills

Fluent in French and English

Excellent communication and presentation skills

Organisational and time management skills

Self-motivated and goal oriented

Ability to build relationships with customers

Education

Bachelor's Degree in Business or relevant discipline

Job description

Zenoti provides an all‑in‑one, cloud‑based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built‑in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise‑level technology for businesses of all sizes.

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest‑growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021‑2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

What will I be doing?

• Converting qualified leads generated by the Inside Sales and SDR teams, and taking them through demo and negotiating to successful closure.
• Drive detailed business plans for goal and quota attainment. Strategise and drive each deal to closure.
• Drive thorough discovery of customer's business priorities and challenges; offer relevant introduction to Zenoti's products targeted to their individual business needs and challenges.
• Be a strategic business partner for new customers, offering insight into the customer's market, industry, business model and opportunities regarding Zenoti systems.
• Work with the Technical Sales Engineer to prepare for demos and technical discussions with prospective customers.
• Facilitate handoff of new customers to software implementation teams with detailed notes and specifications from customers. Work with the support and implementation teams to ensure a smooth transition from sales and to manage customer expectations throughout their tenure with Zenoti.
• Upsell additional Zenoti products and services to existing customers.
• Collaborate with Inside Sales team on strategy for increasing the sales pipeline. Continually identify opportunities to increase closure rate, improve implementation process handoff.

What skills do I need?

• French and English language required.
• Experience in working with customers virtually. Some travel may be required.
• Experience working with small to mid‑level sized companies.
• Self‑motivated and goal oriented. Desire to work in a competitive environment where one's growth potential is driven by one's abilities and attitude.
• Excellent communication and presentation skills, personality, and the ability to build relationships and trust with customers.
• Organisational and time management skills.
• Bachelor's Degree in Business or any relevant discipline desirable.
• 3+ years of strong relevant experience in customer‑facing technology sales or inside sales representative roles in SMB, mid‑market, or enterprise client segments.
• Knowledge of sales processes and adhering to such established processes.
• Experience in or an understanding of the spa, salon, fitness, and/or beauty & wellness industry a big plus.

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.