Account Manager

Zenzero; Coventry; On-site; GBP 40,000 - 75,000; Full time

Benefits offered by this job

Private health insurance

Generous holiday allowance

Flexible working patterns

Enhanced pension contributions

Regular social events

Job summary

Zenzero is a fast-growing UK technology company delivering managed IT, cyber security, cloud and AI solutions. We’re seeking a results-driven Sales/Account Manager to cultivate relationships, drive revenue, and manage key accounts across the UK.

You’ll plan direct marketing and sales activities, respond to proposals, and promote Zenzero’s services. The role involves travel and collaboration with operations to meet targets and expand our customer base.

Qualifications

• Bachelor’s degree preferred.
• Experience in a complex sales and account management capacity is required.
• Experience in the IT and Managed Services industry is preferred.
• Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation and coordination of people and resources.
• Customer and Personal Service: knowledge of principles and processes for providing quality customer services.
• Sales and Marketing: knowledge of principles and methods for showing, promoting and selling products or services.

Responsibilities

• Actively pursue relationships with the existing customer base.
• Plan and execute direct marketing and sales activities to achieve and develop sales of services within the customer base.
• Provide timely and accurate response to customers’ required proposal and/or bid requests.
• Propose and present new solutions, promoting Zenzero and the products and services that are offered.
• Follow up on all sales leads and requests in a timely and effective manner.
• Meet or beat sales targets.
• Prepare an annual sales and account management plan and consistently refine throughout the year, usually on a quarterly basis.
• Maintain CRM activities, opportunities and forecasting.
• Attend handover and kick-off meetings with operations when required.
• Attend and participate in sales and account management meetings.
• Attend external meetings and networking functions as needed.
• Travel as needed to meet with existing and prospective customers.

Skills

MS Office

Strategic planning

Resource coordination

Customer service

Sales principles

Education

Bachelor’s degree preferred

Tools

CRM

Job description

About Zenzero

Zenzero is one of the UK's fastest-growing technology companies. Named a Top 8 Technology Company at the British Business Awards 2026, recognised by Deloitte as a Best Managed Company, and featured in the Sunday Times Hundred (an annual ranking of the UK's fastest-growing private companies) in both 2025 and 2026, we hold Microsoft Solutions Partner status across all six designations, putting us in the top tier of UK Microsoft partners. The accolades reflect something real: a business that is scaling fast, executing well, and building something that lasts.

About Zenzero

Zenzero is one of the UK's fastest-growing technology companies. Named a Top 8 Technology Company at the British Business Awards 2026, recognised by Deloitte as a Best Managed Company, and featured in the Sunday Times Hundred (an annual ranking of the UK's fastest-growing private companies) in both 2025 and 2026, we hold Microsoft Solutions Partner status across all six designations, putting us in the top tier of UK Microsoft partners. The accolades reflect something real: a business that is scaling fast, executing well, and building something that lasts.

We're on a mission to make technology genuinely work for mid-market businesses, covering managed IT, cyber security, cloud, and AI solutions that actually move the needle. The demand is growing, and so are we.

We're also a certified B Corp and Scale Up Award winner. That combination matters to us: high growth and high standards aren't in conflict here. Fast growth, high standards, real impact. If that sounds like your kind of place, keep reading.

Job Requirements

• • Bachelor’s degree preferred
• • Experience in a complex sales and account management capacity is required
• • Experience in the IT and Managed Services industry is preferred
• • Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)
• • Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation and coordination of people and resources.
• • Customer and Personal Service: knowledge of principles and processes for providing quality customer services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
• • Sales and Marketing: knowledge of principles and methods for showing, promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques and sales systems.

Job Responsibilities

• • Actively pursue relationships with the existing customer base
• • Plan and execute direct marketing and sales activities to achieve and develop sales of services within the customer base
• • Provide timely and accurate response to customers’ required proposal and/or bid requests
• • Propose and present new solutions, promoting Zenzero and the products and services that are offered
• • Follow up on all sales leads and requests in a timely and effective manner
• • Meet or beat sales targets
• • Prepare an annual sales and account management plan and consistently refine throughout the year, usually on a quarterly basis
• • Maintain CRM activities, opportunities and forecasting
• • Attend handover and kick-off meetings with operations when required
• • Attend and participate in sales and account management meetings
• • Attend external meetings and networking functions as needed
• • Travel as needed to meet with existing and prospective customers

Job Benefits

• Private health insurance
• Generous holiday allowance + a day off on your birthday
• Flexible working patterns
• Enhanced pension contributions
• Regular social events across all our offices