Senior 3rd Line Infrastructure Engineer

Leidos Innovations UK Limited; Huntingdon; Hybrid; GBP 75,000 - 86,000; Full time

Benefits offered by this job

Contributory pension

Private medical insurance

33 days annual leave

Job summary

Leidos UK & Europe is seeking a Senior 3rd Line Infrastructure Engineer to support core services for high-demand systems with national security impact. The role is based in Huntingdon, UK, offering flexibility to work from home, the office or customer sites and a comprehensive benefits package including pension and private medical insurance.

The position requires strong VMware/Hyper-V, VDI, SDDC, and Windows/Linux administration, plus ITIL expertise and excellent communication.

Qualifications

• High DV Developed Vetting clearance.
• Strong knowledge of virtualization, VDI, and hyperconverged infrastructure.

Responsibilities

• Provide complex fault rectification and support for IT systems with national security impact.
• Support problem management, CSIs and occasional Change Requests.
• Conduct proactive maintenance on JUNO system and other managed systems.
• Respond to escalations from 2nd Line Engineers and other resolver groups.
• Perform root cause analysis with stakeholders and vendors to restore service.

Skills

DV clearance

VMware

Hyper-V

VDI (Horizon/Citrix)

HCI (NetApp/Nutanix)

SAN storage (NetApp/Dell PowerStore)

Backup (Veeam/Commvault)

Windows Server admin

Linux admin

Networking (TCP/IP)

NSX-T

SharePoint/SQL/Exchange

Cloud-native/Kubernetes

Docker/Microservices

Tools

VMware Horizon

Citrix

Kubernetes

Rancher

Tanzu

Veeam

Commvault

NetApp SolidFire

Job description

Salary: £75,000 - 75,000 per year

Requirements

• High DV Developed Vetting clearance.
• Excellent knowledge of virtualized environments such as VMware and Hyper-V.
• Excellent knowledge of VDI environments such as VMware Horizon or Citrix.
• Excellent knowledge of HCI such as NetApp SolidFire or Nutanix.
• Excellent knowledge of SAN storage technologies such as NetApp or Dell PowerStore.
• Excellent knowledge of backup and recovery technologies such as Veeam or Commvault.
• Excellent knowledge of Windows Server environments from Server 2008 to 2025, including AD, DNS, DHCP and GPO from design to implementation and support.
• Demonstrable experience supporting enterprise IT hardware in datacentre environments.
• Strong Linux system administration skills, including Ubuntu, CentOS and RedHat.
• Strong knowledge of TCP/IP and networking technologies, including load balancing and firewalls.
• Strong knowledge of software-defined networking such as VMware NSX-T or HPE Aruba.
• Good knowledge of Microsoft stack technologies such as SharePoint, Skype/Teams, MS SQL, MS System Centre, Office365, SCCM, MS Exchange and CLI tooling.
• General knowledge of cloud-native application platforms and Kubernetes-based containerised applications.
• Experience working on Production, Reference and Development systems and the configuration control lifecycle from development through to production.
• Experience with MicroServices architecture platforms such as Tanzu and Rancher, Kubernetes and Docker.
• Knowledge of 2 Factor Authentication technologies.
• Knowledge or experience with scripting.
• Experience producing and updating technical documentation to a high standard.
• Excellent analysis and problem-solving skills.
• Excellent communication skills.
• ITIL 3 or ITIL 4 Foundation level or above.

Responsibilities

• Provide complex fault rectification and support for incidents on IT systems supporting key National Security outputs.
• Support Problem Management, Continual Service Improvement and occasional Change Request work.
• Conduct reactive and proactive maintenance, primarily on the JUNO system, and occasionally support other systems we manage.
• Respond to escalations from 2nd Line Engineers and other Resolver Groups.
• Conduct advanced troubleshooting to diagnose and rectify issues as they arise.
• Develop technical solutions to complex issues and problems.
• Liaise with stakeholders at all levels of seniority, including the customer.
• Resolve issues and problems within SLA levels and ensure KPIs are met.
• Ensure Cat A systems remain online and running smoothly.
• Perform root cause analysis with other resolver groups, original manufacturers, users and suppliers.
• Complete and record periodic maintenance using PPM and routine upgrading activities to address obsolescence issues.
• Maintain and create documentation of system configuration changes and accurately record work in SD.
• Assist with the configuration, installation and deployment of infrastructure components, including virtual machines and UADs.
• Engage in infrastructure-related projects and change requests, contributing to implementation build and testing phases.

Technologies

• Aruba
• Citrix
• Cloud
• Docker
• Hardware
• Hyper-V
• Support
• ITIL
• Kubernetes
• Linux
• Load Balancing
• Nutanix
• SQL
• Security
• SharePoint
• TCP/IP
• Ubuntu
• VMware
• Veeam
• Windows
• microservices
• AI
• DevOps
• Machine Learning
• Network

More

We are Leidos UK & Europe, working to make the world safer, healthier and more efficient through technology, engineering and science. This Senior 3rd Line Infrastructure Engineer role is based in Huntingdon, UK and involves supporting core services for highly utilised systems with national security impact. We offer a collaborative culture, meaningful careers, support for career goals and work-life balance, along with a reward scheme that includes a contributory pension scheme, private medical insurance, 33 days annual leave including public and privilege holidays, flexible benefits and flexi-time. We are committed to diversity and inclusion, welcome applications from all parts of the community, and provide flexibility to work from home, the office or customer sites with the digital tools to work smarter. We also invest in technical academies, career rotations and development plans to help our people grow.

last updated 40 week of 2026