SEND Support & Information Officer

Salford; Salford; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

Salford Information, Advice and Support Service (SIASS) is seeking a dedicated Support Officer to help families of children and young people with SEND. You will provide clear, accessible advice and practical support, helping families understand their rights and navigate complex processes.

Work as part of a collaborative, person-centred team that values lived experience and real impact. You will build trust, communicate with compassion, and contribute to better life chances for children and

Qualifications

• Compassionate and motivated individual with experience of working with children, young people or families.
• Clear, sensitive communication that builds trust.

Responsibilities

• Provide clear, accessible advice on SEND processes and rights.
• Help families navigate complex procedures and decision-making.
• Contribute to a person-centred, joined-up service in a collaborative team.

Skills

Communication

Empathy

Organisational skills

Collaboration

Job description

Salford Information, Advice and Support Service (SIASS) is seeking a dedicated Support Officer to help families of children and young people with SEND. You will provide clear, accessible advice and practical support, helping families understand their rights and navigate complex processes.

Work as part of a collaborative, person-centred team that values lived experience and real impact. You will build trust, communicate with compassion, and contribute to better life chances for children and