SEND Review Officer

Hertfordshire County Council; Hemel Hempstead; On-site; GBP 29,000 - 32,000; Full time

Job summary

Hertfordshire County Council is seeking a SEND Review Officer in Hemel Hempstead. The role focuses on recording annual reviews, updating EHC plans, and coordinating with professionals to gather information. You will maintain comprehensive case records and support timely statutory processes.

The post emphasizes accuracy, strong written communication, and ability to meet deadlines within a busy environment. Hybrid/office arrangements may be discussed after induction.

Qualifications

• Understanding of the SEND Code of Practice and the Children and Families Act 2014, with ability to interpret and apply guidance.
• Strong communication and relationship-building skills.
• Ability to manage deadlines and work under pressure in a busy environment.
• Accuracy and attention to detail in case recording and documents.
• Excellent written skills to support accurate case recording and quality EHC plans.

Responsibilities

• Recording annual reviews and updating EHC plans where changes are needed.
• Communicating with professionals to gather outstanding information.
• Inputting and maintaining accurate and comprehensive database records.
• Supporting effective case management and integrated working practices.

Skills

SEND Code of Practice knowledge

Communication

Deadline management

Attention to detail

Written communication

Job description

Job Introduction

Job Title: SEND Review Officer
Starting Salary: £28,608 progressing to £32,046 pa
Location: Apsley, Hemel Hempstead
Hours: 37 per week
Contract: Permanent

Inclusion is at the heart of everything we do.

We continue to strive to improve outcomes for children and young people with SEND.

Join our growing team of passionate professionals who share a commitment to making a real difference.

About the teams

We have the below current vacancies within our SEND Teams. You'll be asked to select your preference on your application:

• School Age Mainstream (Based at Hemel Hempstead): responsible for children and young people age 5 - 19 with an EHCP who attend a mainstream school
• School Age Mainstream (Stevenage): responsible for children and young people age 5 - 19 with an EHCP who attend a mainstream school
• School Age Special Schools (Based at Hemel Hempstead): Responsible for children and young people aged 5 to 19 with an EHCP who attend a special school.
• School Age Special Schools (Stevenage): Responsible for children and young people aged 5 to 19 with an EHCP who attend a special school.
• Early Years SEND (Hemel Hempstead) - responsible for children age 0-5 (up to and including reception year) with an EHCP

About the role

As a SEND Review Officer, you'll play a vital role in supporting the review process for Education, Health and Care (EHC) plans. This is a process-driven role, requiring strong attention to detail and organisational skills. You'll record annual reviews, update plans where amendments are required, and ensure accurate case management within statutory timelines. While you'll communicate with professionals and occasionally parents/carers, these conversations are focused on gathering information and supporting statutory processes rather than direct work with children or young people.

Responsibilities include:

• Recording annual reviews and updating EHC plans where changes are needed.
• Communicating with professionals to gather outstanding information.
• Inputting and maintaining accurate and comprehensive database records.
• Supporting effective case management and integrated working practices.

  About you

  Essential:

  • Understanding of the SEND Code of Practice and the Children and Families Act 2014, with the ability to interpret and apply this guidance effectively in practice.
  • Strong communication and relationship-building skills
  • Ability to manage deadlines and work under pressure in a busy environment
  • Accuracy and attention to detail
  • Excellent written skills to support accurate case recording and contribute to quality EHC plans

  Desirable

  • Experience of working with children, families, or professionals in education, health, or care settings OR transferable skills/lived experience relevant to SEND

  We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

  This job role is within the Health and Social Care Family, level HSC7 job profile. Please locate this via: Job profiles - Health and social care.

  Grow with the Hertfordshire SEND Academy

  We're proud winners of the 2025 Children & Young People Now Workforce Development Award recognising our commitment to professional growth.

  You’ll receive training to prepare you for your role via our award-winning Hertfordshire SEND Academy, along with a generous pay and benefits package.

  Office-Based Working Expectations During Your Induction

  For the first four months of employment, all new staff are expected to work from the office full-time, five days a week. This ensures full participation in the induction programme, including training and casework activities essential for successful completion of probation. Following the induction, consideration of hybrid working arrangements will be discussed - typically, this involves working from the office two days per week, with the remaining three days spent working remotely, including school meetings, visits, and other duties.

  Do rewarding work that really matters

  Your role will support children and young people with SEND to access education and support. The work is highly process-driven, involving interaction with parents and professionals, but little or no direct work with children or young people. The work can be challenging, but is also very rewarding.

  Join our team as we strive for better outcomes for children and young people with SEND and their families by continuing to improve the effectiveness and reach of our statutory SEND services.

  Additional information

  We are changing

  Hertfordshire County Council is undergoing Local Government Reorganisation (LGR), creating a unique opportunity to help shape the future of local services. To find out more, visit https://www.hertfordshire-lgr.co.uk/

  Disability Confident

  We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

  Safeguarding

  This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

  English Fluency

  The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.