SEND Practice Manager: Appeals & Mediation Lead

Worcestershire County Council; Telford; Presencial; GBP 60.000 - 85.000; Jornada completa

Descripción de la vacante

Worcestershire County Council in Worcestershire is seeking a highly skilled SEND Practice Manager to lead audits, mediations, SEND tribunals, and complaints across the SEND Service. You will ensure fair, timely and child-centred responses for children and young people with SEND, families and educational settings.

The role requires strong leadership to govern complex casework, advise partners, manage escalations and drive service improvement through statutory compliance and collaboration with

Responsabilidades

• Lead audits, mediations, SEND tribunals, escalations and complaints.
• Oversee complex casework and provide expert advice to schools and families.
• Represent the Local Authority at mediations and tribunals.
• Drive service improvement by translating learning from complaints into practice.
• Ensure statutory compliance and robust decision-making across SEND services.

Descripción del empleo

Worcestershire County Council in Worcestershire is seeking a highly skilled SEND Practice Manager to lead audits, mediations, SEND tribunals, and complaints across the SEND Service. You will ensure fair, timely and child-centred responses for children and young people with SEND, families and educational settings.

The role requires strong leadership to govern complex casework, advise partners, manage escalations and drive service improvement through statutory compliance and collaboration with