SEND Passenger Assistant (Driver) - Part Time

E-zec Medical Transport Services Ltd.; Addlestone; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a forward-thinking healthcare transportation team as a SEND Passenger Assistant/Driver, where you will play a vital role in supporting children with special educational needs. This rewarding position involves ensuring the safety and well-being of children during transport to healthcare and educational facilities. With flexible shifts during term time, you will enjoy a supportive work environment that values collaboration and community. The company offers a range of benefits, including life assurance, mental health support, and a pension scheme, making it an ideal opportunity for those passionate about making a difference in their community.

Benefits

Life Assurance

24/7 GP Consultations

Cash-plan Benefits

Mental Health Consultations

Legal Advice

Financial Guidance

Long Service Recognition

Employee Assistance Programme

Paid Holiday Entitlement

Uniform Provided

Qualifications

• Must have a full UK driving licence with no more than three penalty points.
• Pass an Enhanced DBS check, fully funded by EMED Group.

Responsibilities

• Assist children during transport to ensure their safety and well-being.
• Drive carefully, ensuring safe transportation using our vehicles.
• Communicate effectively with parents and school staff regarding transportation.

Skills

Customer Service

Effective Communication

Team Collaboration

Driving Skills

Education

Full UK Driving Licence

Enhanced DBS Check

Tools

PHV Licence

Job description

We have a fantastic opportunity for a SEND Passenger Assistant/Driver to join our healthcare transportation team based in Addlestone.

If you have a strong commitment to supporting children with special educational needs in your community and thrive on building positive connections with others, this role could be a perfect fit for you.

This role involves transporting children with Special Educational and Disability Needs (SEND) to and from healthcare or educational facilities. It's a rewarding yet challenging opportunity where you can quickly become a valuable member of our team.

The position entails working Monday to Friday during term time only. Shifts are typically from 06:00-09:00 and 15:00-18:00 (shift times are examples and may vary based on travel time), totaling 20-30 hours per week.

What benefits can you expect?

• Life Assurance – providing colleagues and their families financial peace of mind and protection up to £5,000.
• 24/7 online/telephone GP consultations and access to prescriptions.
• Second opinion medical support following diagnosis or during treatment pathways.
• Cash-plan benefits, including dental, optical, chiropody, and illness recovery support.
• Access to mental health and physiotherapy consultations.
• Legal advice on domestic issues such as motoring offences, wills, probate, and personal injury.
• Financial guidance on retirement planning, tax savings, and state benefits.
• Long Service Recognition Scheme, rewarding colleagues after 5 years and at 5-year intervals with increased annual leave.
• Values-based Internal Recognition Scheme with financial rewards and an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED Foundation supporting colleagues and local communities.
• Paid holiday entitlement.
• Pension scheme.
• Blue Light Card.
• Uniform provided.
• Employee Assistance Programme (EAP) for health and wellbeing support.
• Flu vaccination campaigns in Autumn/Winter.

Key Responsibilities

• Assist children with special educational needs during transport to ensure their safety and well-being.
• Drive carefully and considerately, ensuring safe transportation using our vehicles.
• Support children in boarding and alighting, providing necessary physical assistance.
• Maintain a calm, positive environment during transport, addressing behavioural or emotional needs.
• Communicate effectively with parents, caregivers, and school staff regarding transportation.
• Follow all safety protocols, including seat belts and seating arrangements.
• Be familiar with safeguarding policies.
• Report incidents or concerns promptly to your line Manager/Operations Manager.
• Help maintain vehicle cleanliness.

Candidate Requirements

• Full UK driving licence with no more than three penalty points.
• Pass a DVLA D4 Medical.
• Obtain and hold a PHV Licence (we can assist with this).
• Deliver excellent customer service.
• Display calm, considerate, and careful driving behaviour.
• Be an effective and confident communicator.
• Demonstrate team collaboration naturally.
• Pass an Enhanced DBS check, fully funded by EMED Group.

Our Values

Collaborative – We work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, and communities.
Agile – We listen, learn, and adapt to improve ourselves and our services.
Reliable – We do what we say, take responsibility, and act with integrity.
Empowered – We confidently take responsibility to deliver high-quality services.

About Us

The merger of ERS Medical and E-Zec Medical has rebranded us as EMED Group. We are the largest Patient Transport and Care Partner to the NHS, with over 2,500 colleagues across 50 depots. Our goal is to develop transport services that enhance health and wellbeing by supporting patient care, community support, mental health, and medical courier services.

EMED Group is committed to equal opportunities and fostering an inclusive, safe working environment for all.