SEND Case Officer

Connect2Dudley; Dudley; Hybrid; GBP 40,000 - 52,000; Part time

Job summary

Connect2Dudley is seeking an experienced Interim SEND Case Officer to join the Children’s Services SEND Team in Dudley. You will manage caseloads for statutory assessments and EHCPs, liaising with families, schools, and health and social care partners to ensure timely, child-centred outcomes.

The role involves coordinating the statutory assessment process from referral to completion, ensuring compliance with statutory timescales and legislation, with a hybrid working arrangement in Dudley.

Qualifications

• Significant experience with SEN statutory assessment processes and EHCPs.
• Strong written skills for clear, legally compliant plans and reports.
• Ability to work with families and professionals across education, health and social care.
• Excellent organisation to manage competing priorities and statutory timescales.
• Knowledge of SEND legislation, guidance and best practice.
• Commitment to equality, inclusion and safeguarding children and young people.
• Ability to handle sensitive conversations and support families through difficult situations.

Responsibilities

• Manage SEN casework from referral through statutory assessment to EHCP issuance and review.
• Draft and finalise high-quality Education, Health and Care Plans.
• Maintain regular communication with parents, schools, settings and multi‑agency partners.
• Attend and contribute to annual, interim and emergency reviews.
• Provide advice to schools on statutory assessment processes.

Skills

SEN statutory assessment

EHCPs

Communication with families

Time management

SEND legislation knowledge

Safeguarding

Job description

Job Title: Interim SEND Case Officer

Location: Dudley

Duration: 6 Months

Day Rate: £250 -Umbrella

Job Summary

We are seeking an experienced and motivated Case Officer to join our SEND Team within Children's Services. This is a key role supporting children and young people with special educational needs and disabilities, ensuring statutory processes are delivered effectively, on time, and with the child at the centre of everything we do. As a Case Officer, you will take responsibility for managing caseloads for pupils undergoing statutory assessment and those with Education, Health and Care Plans (EHCPs). You will work closely with families, schools, education settings and partners across health and social care to ensure high‑quality outcomes for children and young people with SEND. You will be responsible for coordinating the statutory assessment process from referral through to completion, ensuring compliance with statutory timescales and legislative requirements.

Key Responsibilities

• Manage SEN casework from initial referral through statutory assessment to the issuing and review of EHCPs
• Draft, amend and finalise high‑quality Education, Health and Care Plans
• Maintain regular, effective communication with parents, carers, schools, education settings and multi‑agency partners
• Attend and contribute to annual, interim and emergency reviews
• Provide advice and guidance to schools and settings on statutory assessment processes
• Prepare reports and papers for panels and contribute to decisions on provision and placement
• Monitor educational outcomes and the use of SEN funding within schools
• Support tribunal processes where required
• Promote safeguarding and follow child protection procedures as appropriate
• Contribute to service development, policy implementation and training deliver

About You

You will have:

• Significant experience of SEN statutory assessment processes and EHCPs
• Strong written skills, with the ability to produce clear, accurate and legally compliant plans and reports
• The ability to work effectively with families and a wide range of professionals across education, health and social care
• Excellent organisational skills, capable of managing competing priorities and statutory timescales
• Knowledge of SEND legislation, guidance and best practice
• A commitment to equality, inclusion and safeguarding children and young people
• Demonstrable ability to manage sensitive and difficult conversations, including delivering challenging information, resolving conflict and supporting families through highly emotive situations, while maintaining professionalism and a child‑centred focus.

Work Location: Hybrid remote in Brierley Hill DY5 1LW

Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates