SEND Assistant Case Officer

Southampton City Council; Southampton; On-site; GBP 27,000 - 29,000; Part time

Benefits offered by this job

Pension scheme

Death in service benefit

Generous holiday

Job summary

Southampton City Council is seeking a SEN Assistant Case Officer to join the SEND team on a temporary basis. You will assist in coordinating EHC assessment plans for children and young people aged 0–25, delivering statutory duties related to SEN and disability, and supporting lead Case Officers with the management of EHC plans.

The role requires strong communication, resilience, and organisational skills. You will work within a busy, supportive team with ample training and development

Qualifications

• Experience with SEND and knowledge of related legislation.
• Interest in SEN, Equality and Diversity.
• Resilient team player with good time management.
• Strong administration and workload management.
• Excellent interpersonal and written/verbal communication.
• Understanding of joint agency working with professionals.
• Empathetic approach to meeting children’s needs.

Responsibilities

• Deliver statutory duties relating to SEN and disability.
• Coordinate EHC assessment plans for children and young people 0–25.
• Support lead Case Officers within the SEND team.

Skills

SEND knowledge

Communication skills

Administration skills

Organisational skills

Teamwork

Joint agency working

IT skills (Word/Excel)

Compassion/Empathy

Resilience

Legislation understanding

Tools

Word

Excel

Database systems

Job description

We are seeking to recruit a SEN (Special Educational Needs) Assistant Case Officer. The successful candidate will work as part of the SEND team and deliver the statutory duties relating to special educational needs and disability. We are seeking to recruit to a Temporary post to join our team supporting the coordination and the lead Case Officers with the management of Education, Health and Care (EHC) Assessment plans for children and young people with Special Educational Needs and Disabilities. (SEND).

As a good all-round communicator, you will join a supportive team, where you will be trained and supported to develop. We provide a high quality and effective range of services for children with SEND. This is a challenging, fast paced and interesting role within a very busy environment.

You will be part of a service whose overarching aim is to make a positive and measurable difference to the outcomes of children and young people with SEND aged 0 to 25.

About you:

• Someone who has experience in working with Special Educational Needs and Disability and has a good understanding of the legislation in relation to this area of education.
• Someone who has a genuine interest in SEN, Equality and Diversity and wants to make a positive difference.
• Someone with a high level of resilience and the ability to work as part of a team to inspire, support and challenge others.
• Someone with high organisational skills and experienced in meeting timescales.
• Someone who has very good administration skills and can manage a varying and demanding workload.
• Someone with excellent interpersonal and communication skills with the ability to remain calm and negotiate effectively, whether this be face to face, in writing or verbally over the phone, whilst remaining professional at all times.
• Someone who understands the importance of joint agency working with a range of different professionals.
• Someone with a positive solution focused approach to meeting children' s individual needs with the ability to sensitively manage competing and conflicting priorities of service users whilst maintaining positive, professional relationships.
• Someone who is compassionate and has genuine empathy towards others and understanding differing viewpoints.
• Someone with good transferable computer skills and experienced in using Word, Excel, and other database holding systems.

We will offer:

• A fast paced, dynamic, working environment with excellent opportunities for continuous professional development.
• The chance to make a real and measurable difference to the life outcomes of some of the most vulnerable children in our society.
• An opportunity to be part of a welcoming and friendly team and a sense of belonging within a service and your job role.

What we can offer you:

Salary: The salary band for this role is £27,273 - £29,138 per annum (pro rata). The starting salary is £27,273 with annual progression through the salary bands.

Here at SCC we have a range of different benefits, a few examples can be found below.

• Excellent local government pension with 15.2% employer contribution
• Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
• Generous holiday 25-31 days, based on role and service
• Flexible working options (role-dependent)
• Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
• Training and development, including coaching and mentoring
• Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
• Veteran-friendly employer with the Armed Forces Covenant
• Retail discounts and savings through the Southampton City Council benefits platform
• Discounted memberships at local sports and fitness centres
• Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
• Employee volunteering scheme with 2 paid days leave to volunteer