SEND Administrator

Southampton City Council

Southampton

Hybrid

GBP 33,000 - 38,000

Full time

14 days+

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Benefits offered by this job

Excellent local government pension

Generous holiday 25–31 days

Flexible working options

Training and development

Health and wellbeing support

Job summary

Southampton City Council in Southampton is seeking two SEN Administrators to join the Special Educational Needs Team. This role offers hybrid working with office presence at the civic centre, minimum two days a week, with option for more.

The successful candidate will support delivery of services, monitor performance against standards and help implement improvement activities in a busy team.

Qualifications

High level of Education (A Level).
Proficiency with MS Office and digital platforms.
Ability to work to tight deadlines and handle confidential information.
Experience liaising with stakeholders and providing admin support in a care or education setting.

Responsibilities

Organise systems for planning, monitoring and tracking statutory activities.
Liaise with key stakeholders for panels and ensure timely information.
Collate responses to complaints and FOI requests within timescales.
Induct new staff and arrange mandatory training.
Maintain SEN databases, spreadsheets and management systems.
Identify children and young people who are out of scope or require action.

Skills

IT knowledge

MS Office

Deadline driven

Communication skills

Discretion & confidentiality

Education

A Level

Tools

MS Office (Outlook, Teams, Excel, Word, PowerPoint)

Job description

We have an exciting opportunity for two SEN Administrators to join Southampton City Council (SCC) in the Special Educational Needs Team.

This role can be hybrid, the expectation is that the successful candidate will come into the office at the civic centre, two full days per week at minimum. There is the opportunity to come into the office more than this if you wish.

About the team:

The Southampton SEN Team consists of a team manager, 4 Practice Managers, 1 case Co-ordinator and Data Officer, 10 SEN Case officers, 1 SEN Administrator, 2 SEN Navigators and 4 Assistant Case officers.

We are a very bonded team and the support we have for each other is second to none. We would love to have someone join us who likes to be part of a team, someone caring and supportive! Theworld of SEN is fast paced and needs someone who is able to take this in their stride, with sudden changes of priorities to meet statutory deadlines and the ever-increasing demand across the city.

The team often go out on a Friday after work for some drinks to cheers the end of the week. There are often also invites to weekend activities and fun Christmas do’s!

About the role:

If successful, you will be part of the professional service team supporting the delivery of services in accordance with defined standards. Monitoring and reporting on performance against standards, supporting the delivery of service and implementing improvement activities.

To organise systems for planning, monitoring and tracking key statutory activities to ensure full team compliance with statutory responsibilities and expected key activities, in relation to cluster funding model and Assessment cycle.
Liaise with key stakeholders in relation to SEND Consideration and Complex Panel, Early Years Panel and Cluster Support Panels, ensuring that outcomes and all information is collated and presented in a timely manner.
To collate information and responses to complaints, Subject Access Requests and FOI requests in a timely manner to ensure the team is acting in accordance with its published procedures and statutory timescales.
To ensure new staff receive appropriate administrative induction and arrange mandatory training.
Maintain, regularly update and record in SEN related data bases, spreadsheets, platforms and management systems.

To support with the process of identifying children and young people who are out

About you - we need someone who has the following:

High level of Education (‘A’ Level)
Excellent IT knowledge and applied skills in an office environment including self-service, digital user platforms
Experience in using MS Office including Outlook, MS Teams, Excel, Word, Powerpoint etc to effectively meet the demands of the role
Experience of working in an environment of tight deadlines
Proven experience of being proactive and solutions orientated, with ability to manage rapidly changing priorities.
Ability to communicate information clearly (written and verbal)
Have a professional manner, working with discretion and confidentiality and demonstrable experience and understanding of the need for political sensitivity and awareness

For further information about this role please view the job description.

If you feel you have the necessary background, experience, and skills to undertake this role we would like to hear from you.

What we can offer you:

Salary: The salary band for this role is £33,119 - £37,562 per annum (pro rata). The starting salary is £33,119 with annual progression through the salary bands.

Here at SCC we have a range of different benefits, a few examples can be found below.

Excellent local government pension with 15.2% employer contribution
Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
Generous holiday 25–31 days, based on role and service
Flexible working options (role-dependent)
Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
Training and development, including coaching and mentoring
Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
Veteran-friendly employer with the Armed Forces Covenant
Retail discounts and savings through the Southampton City Council benefits platform
Discounted memberships at local sports and fitness centres
Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
Employee volunteering scheme with 2 paid days leave to volunteer