Security Team Member

Leisure Employment Services; Thornton; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Inclusive environment

Fully funded qualifications

Dining perks

Job summary

Haven is seeking a Security Team Member to help maintain a safe and secure environment for guests, owners and staff across our holiday park network. The role requires an SIA Door Supervisor (DS) license and flexibility to work shifts, including nights and weekends.

As part of a 24-hour security operation, you will monitor access, respond to incidents, and collaborate with colleagues to ensure a positive guest experience while upholding Haven’s safety standards.

Qualifications

• Must hold a valid SIA Door Supervisor (DS) license.
• Experience in security, preferably in hospitality/leisure.
• Excellent communication and observation skills.

Responsibilities

• Monitor and patrol the holiday park to ensure safety and security for guests, owners and team.
• Assist in park access management, ensuring only authorised individuals are on site.
• Respond to security incidents, alarms, or guest concerns promptly and professionally.
• Maintain detailed records of incidents and report to management.
• Provide friendly guest experiences and assist with queries.
• Collaborate with team members to create a safe environment.

Skills

SIA DS license

Strong communication

Job description

Position:Security Team Member Type:Full-Time / Part-Time / Seasonal Pay Rates:£13.32 per hour

Join our One Great Team here at Haven as a Security Team Member, where you’ll be maintaining a safe & secure environment for our guests, owners and team.

We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation, you’ll be at the heart of creating a safe, relaxed, and enjoyable atmosphere for our guests and team members. If you love working with people, staying active, and where no day is the same, then this could be the perfect role for you!

Key Responsibilities

• Monitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.
• Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
• Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
• Maintain detailed and accurate records of incidents, reporting to management as required.
• Provide friendly and helpful guest experiences, assisting with information on guest queries.
• Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.

Requirements

• Must hold a valid SIADoor Supervisor (DS) license.
• Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.
• Strong communication skills, with the ability to remain calm and professional in challenging situations.
• High attention to detail and excellent observational skills.
• Flexibility to work shifts, including nights, weekends, and bank holidays.
• Commitment to delivering excellent service in line with Haven’s values.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

At Haven, we believe a career should be more than just a job - it should be something you love. As the UK’s leading holiday operator, we’re proud to offer exciting job opportunities. With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we’re all about creating unforgettable experiences - not just for our guests and holiday homeowners, but for our team too. From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK’s most breath-taking spots, where memories are made every single day. We’re passionate about what we do and have a lot of fun doing it - all thanks to our welcoming Breath of Fresh Air culture. If you’re thinking about joining us, we couldn’t be more excited to welcome you. Here’s to the start of something special at Haven!