Security Support Engineer, Vulnerability Management and Remediation Operations

Amazon; London; On-site; GBP 45,000 - 85,000; Full time

Job summary

Join a forward-thinking company as a Security Support Engineer, where you will play a crucial role in fortifying defenses against vulnerabilities. This dynamic position involves collaborating with diverse teams to enhance security measures across a vast technology ecosystem. You will leverage your expertise in cybersecurity to assess risks, drive remediation efforts, and contribute to the development of automation processes. With a commitment to inclusivity and continuous learning, this role offers an exciting opportunity to grow your career in a supportive environment that values work-life balance.

Benefits

Flexible Working Hours

Training & Development Programs

Diversity and Inclusion Initiatives

Health and Wellness Programs

Qualifications

• Bachelor's degree in a related technical field or equivalent experience.
• Strong understanding of security concepts and risk prioritization.

Responsibilities

• Support vulnerability detection campaigns and assess security risks.
• Collaborate with teams to implement security fixes and improvements.

Skills

Cybersecurity

Risk Assessment

Communication Skills

Knowledge Sharing

Cloud Security

Analytical Skills

Education

Bachelor's Degree in Computer Science

3+ Years Equivalent Technology Experience

Tools

AWS Services

CloudTrail

IAM

Linux/Unix Tools

Job description

Security Support Engineer, Vulnerability Management and Remediation Operations

Job ID: 2977165 | Amazon UK Services Ltd.

Embark on a Mission to Fortify Amazon's Defenses as a Support Engineer with the Vulnerability Management & Remediation Operations team!

Amazon Security is seeking an experienced and innovative Support Engineer specialising in cybersecurity to join our Vulnerability Management and Remediation Operations (VMRO) team in London, UK. The VMRO team is a global team that is responsible for assessing, detecting, and driving the remediation of vulnerabilities across the Amazon ecosystem.

Key job responsibilities
- Support vulnerability detection campaigns by working closely with Campaign Owners to launch and continuously improve the quality of campaigns across Amazon.
- Assess and negotiate with customers to drive down security risk by engaging with teams to remediate critical security vulnerabilities in their environments.
- Collaborate with builder teams to implement security fixes and improvements.
- Understand technical details of vulnerabilities affecting Amazon's infrastructure, services, and applications.
- Review and analyse common vulnerability disclosures and assist in evaluating potential impacts.
- Help triage vulnerabilities and contribute to impact and detection logic assessments.
- Contribute to the development of automation of repetitive tasks.
- Actively participate in updating documentation and sharing knowledge across your global peers.
- Participate in an on-call rotation to support continuous monitoring and remediation of vulnerabilities.

If you're excited about the opportunity to make a significant impact on the security of one of the world's largest and most complex technology ecosystems from our London office, we'd love to hear from you!

About the team
Why Amazon Security?

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture

In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, Cybersecurity or related technical degree or equivalent; or 3+ years equivalent technology experience
- Strong understanding of security concepts with a security mindset.
- Strong understanding of computer and network weaknesses and mitigating controls.
- Strong ability to understand risk and prioritisation in the context of the business.
- Ability to communicate effectively within technical and business settings.
- Ability to document learnings and contribute to knowledge sharing and runbook building.
- Experience with secure-cloud configuration, (CloudTrail, AWS Config), cloud-security technologies (VPC, Security Groups, WAF etc.), and cloud-permission systems (IAM).
- Experience with identity and access concepts, with technologies to secure production and corporate access, (SSO, SAML) and with Federated Identity, RBAC, authentication and authorisation solution, encryption, SSL, and related.

PREFERRED QUALIFICATIONS

- 2+ years of experience in fields such a Security Operations, technology audit, or security vulnerability lifecycle.
- Ability to prioritise multiple tasks and projects.
- Have a passion to learn and thrive in a dynamic and constantly changing environment.
- Experience with virtualisation technologies, especially with AWS services.
- Relevant industry certifications such as CISSP, SANS, ISC2, CompTia, etc.
- Maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills.
- Demonstrated knowledge of web protocols, common attacks, and working knowledge of Linux/Unix tools and architecture.
- Understanding of best practices across multiple security disciplines/domains.
- Demonstrated ability to work autonomously with a Bias for Action, critical and creative thinking.
- Demonstrated ability to collaborate, develop partnerships, and work effectively as a member of a global, inclusive team.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: May 8, 2025 (Updated about 4 hours ago)

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.