Security Supervisor NEW Walsall & Wolverhampton Posted yesterday ~£14.28 per hour

Carlisle Support Services; Walsall, Wolverhampton; Remote; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Health and wellbeing plans

Earned wage access

Employee discounts

Structured career development

Uniform provided

SIA top-up training

Employee assistance program

Refer a Friend £100

Long service awards

Job summary

Carlisle Support Services in Walsall is seeking a motivated Security Supervisor to oversee a team at Walsall Manor Hospital. You will be the first point of contact for customers and staff, ensuring safety, SOP adherence, and incident response.

A proactive, approachable presence is essential to support a positive security culture. Experience as a team leader/supervisor and a valid SIA licence are preferred; enthusiasm and willingness to learn are highly valued.

Qualifications

• SIA licence holders essential
• Punctual and dependable
• Good communication and customer service skills

Responsibilities

• Overseeing a team of five people.
• First point of contact for customers and the team.
• Ensure SOPs are followed and KPIs are met.
• Ensure safety and security of colleagues and customers.
• Be a proactive, approachable presence as security supervisor.
• Manage incidents calmly and effectively.
• Conduct security patrols and manage access points.

Job description

Security Supervisor - Walsall Manor Hospital

The Benefits

• Health and Wellbeing Plans – including our family-friendly maternity policy.
• Flexible financial supportwith instant access to earned and authorised wages.
• Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day.
• Full induction, ongoing training, and structured career development to help you thrive in your role.
• Quality kit and uniform – so you feel comfortable and can perform your role effectively.
• Fully funded SIA top-up training from our own team of in-house trainers.
• Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
• Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
• Long service and recognition awards - celebrating your achievements.

The Role

We’re looking a motivated, approachable, and dependable Security Supervisorto join our team. We’re proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact.

We’re looking for people who are

• Friendly, approachable, and professional in all interactions.
• Keen to learn, grow, and contribute to a positive team culture.
• Experienced in working as a Team Leader/Supervisor.
• At least 18 years old - licence requirement by the Security Industry Authority.
• Punctual, dependable, flexible, and assured.
• Door Supervision & CCTV licence holders (essential).

Previous experience in security is great, but if you’ve only recently got your SIA licence that’s fine. What’s just as important is your enthusiasm and willingness to learn.We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team.

Your core responsibilities will include

• Overseeing a team of five.
• Offering guidance, information, and a friendly face as a first point of contact for customers and for your team.
• Ensuring the team are following SOP's and being accountable for any KPI failings.
• Ensuring the safety and security of colleagues and customers, providing a sense of assurance.
• Being a smart, approachable, and proactive presence as a security supervisor representative.
• Managing and responding to incidents effectively while remaining calm under pressure.
• Conducting security patrols, managing access points, and deterring unauthorised activity.
• Building strong relationships as part of asupportive and professional team.

This role is about more than just security. It’s about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all.

About Us

We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.

We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.

Equality, Diversity, and Inclusion

At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability.

We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity.

We always treat each other fairly and withdignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.