Security Supervisor

Medirest; Weston-super-Mare; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension

Career development

Digital GP access

Travel discounts

Cinema tickets

Cash rewards

Wellbeing & mindfulness

Family discounts

Job summary

Medirest, part of Compass Group UK&I, is seeking a Healthcare Security Supervisor for a hospital site in Weston-super-Mare. You will support the Healthcare Security Manager, lead a team of Security Officers and ensure safety, security and patient and staff wellbeing.

You will handle incident management, access control, CCTV, patrols and emergency response, while promoting safety culture and delivering high service standards within a fast-paced healthcare environment.

Qualifications

• Frontline SIA licence required.
• First Aid qualification required.
• Previous security supervisory or leadership experience.
• Strong communication, leadership and customer service skills.
• Good IT skills and report-writing ability.
• Ability to remain calm and professional in challenging situations.
• Experience in fast-paced environments and managing incidents.

Responsibilities

• Lead and support a team of Security Officers.
• Respond to security, fire, and emergency incidents.
• Provide guidance and support in challenging situations, including conflict management and de-escalation.
• Manage access control, ID systems, key control, CCTV, and lost property processes.
• Complete incident investigations and reports.
• Ensure compliance with security procedures, health & safety requirements, and service standards.
• Support staff training, development, and performance management.
• Build positive relationships with hospital departments and stakeholders.

Skills

Frontline SIA Licence

First Aid Qualification

Security supervisory experience

Leadership

Customer service

IT skills

Report writing

Conflict management

Incident management

Job description

Healthcare Security Supervisor

Reporting to: Healthcare Security Manager

We are seeking an experienced and motivated Healthcare Security Supervisor to support the delivery of a safe, secure, and welcoming environment for patients, visitors, and colleagues.

In this role, you will support the Healthcare Security Manager in leading a team of Security Officers, ensuring security and car parking services are delivered to the highest standards. You will be responsible for incident management, staff supervision, access control, CCTV operations, patrols, emergency response, and promoting a culture of safety and continuous improvement across the hospital site.

Key Responsibilities

• Lead and support a team of Security Officers.
• Respond to security, fire, and emergency incidents.
• Provide guidance and support in challenging situations, including conflict management and de-escalation.
• Manage access control, ID systems, key control, CCTV, and lost property processes.
• Complete incident investigations and reports.
• Ensure compliance with security procedures, health & safety requirements, and service standards.
• Support staff training, development, and performance management.
• Build positive relationships with hospital departments and stakeholders.

Essential Requirements

• Valid Frontline SIA Licence.
• Valid First Aid Qualification.
• Previous security supervisory or leadership experience.
• Strong communication, leadership, and customer service skills.
• Good IT skills and report-writing ability.
• Ability to remain calm and professional in challenging situations.
• Experience working in a fast-paced environment and managing incidents effectively.

Desirable Requirements

• SIA CCTV Licence.
• NHS or healthcare security experience.
• Patient restraint qualification.
• Security or Leadership qualification (Level 3 or above).
• Knowledge of counter-terrorism, NHS security guidance, and car parking operations.

This is an excellent opportunity for a security professional looking to develop their leadership career while making a real difference in a healthcare environment.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/2508/41299001/52829642/STC #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!