Security Supervisor

Mitie Group plc.; Shenleybury; On-site; GBP 21,000 - 26,000; Full time

Job summary

Mitie Group plc. is seeking a vigilant Security Officer to protect client property and assets in line with site instructions and KPIs. You will be central to daily security operations and act as the first point of contact for the security team, upholding dress, discipline and conduct standards.

The role requires solid English communication, reliability, and the ability to train and guide junior officers. An SIA license and SC clearance are advantageous; attendance and timekeeping are essential.

Qualifications

• SIA License required.
• SC Clearance desirable.
• Good literacy and communication skills; excellent verbal and written English.
• Be computer and software literate (e.g., MS Office).
• Reliability, self-motivation and ability to work without supervision.
• Ability to solve problems, make decisions and prioritise.
• Ability to transfer self-motivation to staff.
• Tact and diplomacy to deal with people at all levels.
• Self-confidence and interest in self-development.
• Interest in continuous improvement of company performance.
• Excellent attendance and timekeeping.

Responsibilities

• To be responsible for the day-to-day operation of Security.
• Be the first point of contact for the Security team and ensure standards of dress, discipline and conduct are met.
• Assist in on-going training to resident security teams and induct new security officers to site procedures.

Skills

SIA License

SC Clearance

Good literacy

Written English

Verbal English

Computer literacy

Reliability

Self-motivation

Problem solving

Time management

Interpersonal skills

Decision making

Tools

Microsoft Office

Job description

To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.

To undertake additional training to ensure continuous self-development.

Main Duties

• To be responsible for the day-to-day operation of Security.
• Be the first point of contact for the Security team and deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to.
• Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm.
• Develop teamwork within the workforce, ensuring high morale through effective motivational methods.
• Assist in review of Security Officers performance and development.
• To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc.
• Provide customer / client liaison as and when required.
• Ensure Assignment Instructions are adhered to at all times by security and shipping personnel.
• Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.
• Ensuring security records and logs are being kept up to date.
• Ensure the security team are compliant with all relevant legislation on data protection.

Previous Security Experience

• SIA License
• SC Clearance desirable
• Good literacy and communication skills and have excellent verbal and written English.
• Be computer and software literate.
• Reliability, self- motivation and ability to use own initiative and work without supervision.
• The ability to solve problems, make decisions and prioritise.
• The ability to transfer self-motivation to staff.
• The ability, tact and diplomacy to deal with people at all levels.
• Self-confidence and an interest in self-development.
• An interest in the continuous improvement of the Company's performance.
• The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.