Security Supervisor

Mitie Group plc.; Blackmore End; On-site; GBP 12,000 - 18,000; Full time

Job summary

Mitie Group plc. is seeking a dedicated Security Officer to protect client sites, monitor access, and respond to incidents in line with AI's and site procedures. You will be the first point of contact on site and work to meet KPIs and SLA targets.

The role requires SIA DS Licence, reliable attendance, good English, and the ability to work with CCTV, alarms, and reporting. You will train on-site teams, maintain records, and uphold safety and data protection standards.

Qualifications

• Previous security experience.
• SIA DS Licence is required.
• Excellent verbal and written English.
• Good literacy and communication skills.
• Able to use computer systems.
• Reliable, self-motivated and able to work on own initiative.
• Ability to solve problems and prioritise.
• Tact and diplomacy with people at all levels.

Responsibilities

• To be responsible for the day-to-day operation of Security.
• Be the first point of contact for the Security team and ensure standards of dress, discipline and conduct are met.
• Assist in on-going training to resident security teams and induct new officers to site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarms.
• Develop teamwork within the workforce and maintain high morale.
• Assist in reviewing security officer performance and development.
• Assist in investigations of security/equipment issues (thefts, missing items, complaints).
• Provide customer/client liaison as required.
• Ensure Assignment Instructions are followed by security and shipping personnel.
• Convey important messages in the Security Handover and ensure logs are up to date.
• Ensure security records are kept up to date.
• Ensure compliance with data protection legislation.

Skills

Security experience

SIA DS Licence

Excellent English

IT literacy

Reliable & self-motivated

Problem solving

Time keeping

Tools

CCTV systems

Job description

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

• To be responsible for the day-to-day operation of Security.
• Be the first point of contact for the Security team and deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to.
• Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm.
• Develop teamwork within the workforce, ensuring high morale through effective motivational methods.
• Assist in review of Security Officers performance and development.
• To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc.
• Provide customer / client liaison as and when required.
• Ensure Assignment Instructions are adhered to at all times by security and shipping personnel.
• Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.
• Ensuring security records and logs are being kept up to date.
• Ensure the security team are compliant with all relevant legislation on data protection.

What we are looking for

• Previous Security Experience
• SIA DS Licence
• SC Clearance desirable
• Good literacy and communication skills and have excellent verbal and written English.
• Be computer and software literate.
• Reliability, self- motivation and ability to use own initiative and work without supervision.
• The ability to solve problems, make decisions and prioritise.
• The ability to transfer self-motivation to staff.
• The ability, tact and diplomacy to deal with people at all levels.
• Self-confidence and an interest in self-development.
• An interest in the continuous improvement of the Company's performance.
• The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.
• Must have own transport
• Must have full driving licence