Security Supervisor

Mitie Group plc.; Braintree; On-site; GBP 21,000 - 25,000; Full time

Job summary

Mitie Group plc. is seeking an on-site Security Officer to protect our premises and assets, ensuring compliance with all site procedures and AI directives. You will lead day-to-day security activities, train junior staff, and maintain accurate records to support contract retention.

Applicants should hold a valid SIA DS Licence, have strong English communication, and be reliable with a proactive attitude toward problem-solving and continuous improvement.

Qualifications

• Valid SIA DS Licence required.
• SC Clearance desirable but not essential.
• Excellent verbal and written English required.
• Reliable and able to work with minimal supervision.
• Strong problem-solving and decision-making skills.

Responsibilities

• Protect premises and people by following Assignment Instructions.
• Meet or exceed KPIs and SLAs to support contract retention.
• Be first point of contact for the Security team on day-to-day matters.
• Deliver on-site security leadership and supervision.
• Train and induct new security officers to procedures and policies.
• Maintain security records and logs accurately.
• Ensure compliance with data protection legislation.
• Coordinate with transport, deliveries and access control where required.
• Investigate security incidents and report findings.

Skills

Literacy

Communication

English Proficiency

Reliability

Self-motivation

Initiative

Problem solving

Time management

Attention to detail

Education

SIA DS Licence

SC Clearance

Tools

Computer literacy

Job description

Main Duties

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.
• To be responsible for the day-to-day operation of Security.
• Be the first point of contact for the Security team and deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to.
• Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm.
• Develop teamwork within the workforce, ensuring high morale through effective motivational methods.
• Assist in review of Security Officers performance and development.
• To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc.
• Provide customer / client liaison as and when required.
• Ensure Assignment Instructions are adhered to at all times by security and shipping personnel.
• Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.
• Ensuring security records and logs are being kept up to date.
• Ensure the security team are compliant with all relevant legislation on data protection.

Previous Security Experience

• SIA DS Licence
• SC Clearance desirable
• Good literacy and communication skills and have excellent verbal and written English.
• Be computer and software literate.
• Reliability, self- motivation and ability to use own initiative and work without supervision.
• The ability to solve problems, make decisions and prioritise.
• The ability to transfer self-motivation to staff.The ability, tact and diplomacy to deal with people at all levels.
• Self-confidence and an interest in self-development.
• An interest in the continuous improvement of the Company's performance.
• The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.
• Must have own transport
• Must have full driving licence