Security Supervisor

The Methodist Church in Britain; Hawkesley; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Timewise flexible working

Job summary

The Security Supervisor at Alexandra Hospital, part of Worcestershire Acute Hospitals NHS Trust, oversees security across hospital buildings and car parks, ensuring safety for patients, staff, visitors and contractors. The role involves responding to incidents, assisting with enquiries and supporting emergency evacuations.

Shift pattern is compressed full-time day shifts from 06:00 to 18:00. SIA licence is desirable but not required; prior security and public-facing experience is essential.

Qualifications

• Experience in a security role.
• Experience in public-facing environments.
• Ability to work independently and as part of a team.

Responsibilities

• Deliver a high-quality security service to patients, staff, visitors and contractors across hospital premises and car parks.
• Maintain a safe and secure environment by carrying out security tasks in internal and external areas.
• Respond to incidents and general security matters with vigilance.
• Assist visitors with general enquiries in a courteous and helpful manner.
• Assist with emergency and evacuation procedures under Trust policy.
• Work to SIA regulations, health and safety legislation, security requirements and Trust policies and procedures.

Skills

Security procedures

Health & safety

Communication skills

Customer service

Education

Good basic education

Tools

CCTV systems

Access control

Job description

The security team at the Alexandra Hospital, part of Worcestershire Acute Hospitals NHS Trust, is recruiting a Security Supervisor. The work covers keeping patients, staff, visitors and contractors safe across hospital buildings and car parks, answering visitor enquiries, and assisting with emergency evacuations. The post runs on compressed full-time day shifts from 06:00 to 18:00, covering both internal and external areas. Prior security and public-facing experience is essential, while an SIA licence is desirable rather than required.

What the job involves

• Deliver a high-quality security service to patients, staff, visitors and contractors across hospital premises and car parks
• Maintain a safe and secure environment by carrying out security tasks in internal and external areas
• Respond to incidents and general security matters with vigilance
• Assist visitors with general enquiries in a courteous and helpful manner
• Assist with emergency and evacuation procedures under Trust policy
• Work to SIA regulations, health and safety legislation, security requirements and Trust policies and procedures

What's required

Qualifications

• Good basic education

Experience

• Experience working in a security role
• Experience in a public-facing or customer service environment
• Experience operating in both internal and external environments

Skills & knowledge

• Knowledge of security procedures and incident response
• Understanding of health and safety legislation and safe working practices
• Ability to follow and implement Trust policies and procedures
• Good verbal and written communication skills
• Ability to deal professionally and courteously with visitors, patients, staff and contractors
• Ability to stay calm and effective under pressure

Other

• Professional, reliable and trustworthy
• Approachable with a strong customer service focus
• Vigilant with good observational skills
• Able to work independently and as part of a team
• Flexible about hours and location across the hospital site
• Commitment to confidentiality and high professional standards

Nice to have

• Conflict Management training
• Physical Intervention training
• Valid SIA licence
• Previous NHS or healthcare experience
• Experience writing incident reports and using security systems such as CCTV and access control
• Knowledge of NHS values and Trust policies
• Basic IT skills for reporting and communication

What's offered

• Flexible working supported through Timewise accreditation