Security Supervisor

Staffline; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

6.6 weeks holiday

Life assurance

Free uniform

Bereavement leave

Sick pay 7 weeks

Maternity leave 6 months full pay

Paternity leave

Employee Discount Schemes

Job summary

Staffline is recruiting a Security Supervisor to oversee manned guarding at a busy corporate site in Canary Wharf. The role requires SIA licensing, strong customer service, and the ability to manage emergencies and escalations while ensuring policy adherence.

You will supervise a 24/7 Security Operatives team, control access and vehicle movement, and coordinate with reception and Fire/Emergency teams. The position is based on-site with shift patterns including nights.

Qualifications

• SIA licence required.
• Customer service experience preferred.
• Experience supervising security in public sector preferred.
• Ability to handle emergencies and escalations.

Responsibilities

• Manage manned guarding operations for a busy corporate space in Canary Wharf.
• Verify access for staff and vehicles using security passes.
• Escort unauthorized persons and manage visitor procedures.
• Conduct CCTV monitoring and respond to alarms 24/7.
• Supervise Security Operatives rota and 24/7 coverage.
• Ensure adherence to company procedures and safety policies.
• Liaise with Fire and Bomb threat evacuation authorities.
• Maintain electronic log of visitors and vehicles.
• Coordinate with reception for prompt attendance.

Skills

SIA Licensed

Customer Service

Emergency Response

Stand long hours

Job description

4 days on, 4 off, 4 nights on, 4 off (07:00-19:00/19:00-07:00)

A valid CCTV and SG/DS SIA licence is required.

You must have lived in the UK for at least the last 5 years, due to SC Clearance requirements.

We are recruiting for a personable and customer service orientated Security Supervisor, who will be responsible for the efficient running of a manned guarding services within a busy and vibrant corporate space in Canary Wharf.

Your Time at Work

Main Duties:

• Allow access / egress to authorised personnel and vehicles through verifying security passes and other Approved identification
• Responsibilities for ensuring all Security Operatives are aware of company procedure when managing vehicles and staff entering or leaving the building.
• Ensuring all policies and procedures are being adhered to at all times
• Prevent access or egress to unauthorised persons / vehicles, and either constraining or escorting any unauthorised visitors from site as appropriate,
• Bringing to the attention of all visitors the standard instructions regarding Fire procedures
• To carry out client procedures in the event of Fire and Bomb Threat Evacuations and liaison with the appropriate authorities (e.g. Fire Brigade etc)
• Operation of the central processing unit to correctly program Security Card keys and control issue and use of temporary Security Card keys
• Controlling entry to the Car Park and Loading Bays and the allocation of vacant space ensuring all vehicles are parked safely and not causing an obstruction
• To monitor external movement within the grounds and alert the appropriate Interserve or client staff of any suspicious movements within core hours and investigate personally, outside core working hours.
• Carry out regular internal and external patrols of the Property, to check for any signs of security breaches, fire or hazards
• Carry out CCTV monitoring and operation 24 hours per day
• Respond to intruder alarms to the perimeter or other access points
• Work with the reception staff and supervisors to ensure people within the reception area are being attended to promptly
• Undertake random checks of personnel to check compliance with the security pass system
• Direct people around the Property, and escort them to locations as specifically requested by the client
• Maintain an electronic log of visitors and vehicles accessing and leaving Properties
• Perform breach checks on an ad-hoc basisConfident in making decisions and following up with action, achieving objectives by motivating his/her team
• Continuously pursue high standards, embrace change, recognise improvement opportunities, and learn from experience
• Escalate issues to the Security Manager when appropriate
• Manage the Security Operative staff rota, ensuring all shifts are fully staffed 24/7.
• Be aware of all escalation and emergency procedures, contingency plans and suspicious articles procedures.

Our Perfect Worker

• SIA Licensed
• Customer Service experience
• Ability to deal with emergency situations
• Ability to stand for prolonged periods
• Flexibility and Reliability
• Previous experience of working in a diverse service delivery team
• Previous security experience working as a supervisor for a public sector client

Experience in a similar role required

Key Information and Benefits

• 6.6 weeks of holiday per year (Contractual hours)
• Progression training and development opportunities
• Life assurance benefit Contributory
• Employee Discount Schemes
• Free uniform provided
• 1 week special paid leave for bereavement
• 7 weeks' sickness pay
• Maternity leave: 6 months full pay, 3 months statutory pay
• Paternity leave, Two weeks full pay
• Special disability related & Pay leave (where applicable)

Job Ref:

1G4S (G676)

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.