Relief Security Supervisor

Mitie Group plc.; Tendring; On-site; GBP 26,000 - 32,000; Full time

Job summary

Mitie Group plc. is seeking a Security Supervisor to oversee daily security operations at a Tendring site. You will lead the security team, ensure adherence to site procedures, and liaise with clients to maintain high service standards.

The role requires an SIA license, English proficiency, and strong reliability, with a focus on training, performance management, and incident handling.

Qualifications

• SIA license holder; SC clearance desirable.
• Excellent written and spoken English.
• Computer and software literate; able to use standard office tools.

Responsibilities

• Be responsible for the day-to-day operation of Security.
• Be the first point of contact for the Security team and ensure standards are met.
• Assist in on-going training and induction of security staff on site procedures.
• Develop teamwork and maintain high morale; motivate staff.
• Assist in reviewing performance and development of officers.
• Investigate security/equipment incidents and handle complaints.
• Provide customer/client liaison as required.
• Ensure compliance with Assignment Instructions and timely handover messages.
• Maintain up-to-date security records and logs; adhere to data protection laws.

Skills

SIA License

SC Clearance

Excellent English

Computer literacy

Reliability

Self-motivation

Decision making

Timekeeping

Diplomacy

Leadership & initiative

Job description

To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

• To be responsible for the day-to-day operation of Security.
• Be the first point of contact for the Security team and deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to.
• Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm.
• Develop teamwork within the workforce, ensuring high morale through effective motivational methods.
• Assist in review of Security Officers performance and development.
• To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc.
• Provide customer / client liaison as and when required.
• Ensure Assignment Instructions are adhered to at all times by security and shipping personnel.
• Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.
• Ensuring security records and logs are being kept up to date.
• Ensure the security team are compliant with all relevant legislation on data protection.

Previous Security supervisor experience

• SIA License
• SC Clearance desirable
• Good literacy and communication skills and have excellent verbal and written English.
• Be computer and software literate.
• Reliability, self- motivation and ability to use own initiative and work without supervision.
• The ability to solve problems, make decisions and prioritise.
• The ability to transfer self-motivation to staff.
• The ability, tact and diplomacy to deal with people at all levels.
• Self-confidence and an interest in self-development.
• An interest in the continuous improvement of the Company's performance.
• The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.