Security Store Detective

The Range; City of Edinburgh; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

28 days holidays

Staff discount 25%

Discount in Dee Dee's/Iceland Cafes 20

Subsidised travel

SIA Licence Exempt

Free parking

Company pension

Job summary

The Range is seeking a Security Store Detective to support the Loss Prevention team in a covert role across an assigned area. You will be deployed to high‑risk stores to identify and apprehend offenders while maintaining professionalism in conflict situations.

You will also assist your Security Team Leader by training retail colleagues in Loss Prevention activities and department objectives. A proactive, detail‑driven approach is essential for success in this role.

Qualifications

• Excellent interpersonal and communication skills with clear messaging.
• High initiative and ability to work independently and with others.
• Ability to consult, involve or direct colleagues as needed.
• Strong writing skills to deliver actionable guidance and reports.
• Clear thinking under pressure with attention to detail.
• Confident, clear communication when facing challenges.
• Proficient in MS Office packages and admin tasks.
• Must hold a full UK driving licence and have own transport.
• Role involves travel across the UK and overnight stays if required.

Responsibilities

• Deployed to high‑risk stores to identify and apprehend theft offenders.
• Generate detailed incident reports and collate evidence for prosecutions.
• Provide training to store teams on Loss Prevention activities.
• Build relationships with internal stakeholders and external agencies.
• Conduct surveillance across the retail/distribution network.
• Adhere to company policies and guidelines at all times.

Skills

Interpersonal communication

Initiative

Decision making

Written communication

Detail orientation

Pressure handling

MS Office

Driving licence

UK travel

Tools

Microsoft Office

Job description

Keyword Location Location Type

Security Store Detective

As a result of our expansion plans, and our continued ongoing success we are seeking a dynamic Security Store Detective.

Job Purpose:

This role entails working for the Loss Prevention department in a covert role across an assigned area.

You will be deployed to our high-risk stores to identify and apprehend offenders for theft, while always being professional when dealing with conflict. The work of the Security Store Detective is crucial in the identification, apprehension and prosecution of criminals who target our stores.

You will also support your Security Team Leader by providing training, and development to our retail colleagues in Loss Prevention activity and department objectives.

Accountabilities:

• Deployed to high-risk stores to identify and apprehend theft offenders.
• Generate detailed incident reports and collate evidence to support criminal prosecutions.
• Conducting training to support stores.
• Building relationships with internal stakeholders and external agencies.
• Completing surveillance operations across the retail / distribution network
• Always adhere to company policies and guidelines.

Knowledge & Competencies:

To succeed in this role, you will be expected to:

• Have good interpersonal and communication skills. Communicate in such a way that key messages cannot be missed.
• Have a high degree of initiative.
• Understand when to consult, involve or direct others.
• Have high quality written skills to deliver actionable guidance and feedback.
• Think clearly and quickly about issues and identify critical information.
• Project confidence when faced with challenge.
• Pay attention to detail and have good administration skills.
• Work well under pressure to meet deadlines.
• Have knowledge of all Microsoft Office Packages.
• Have your own transportation and a full UK driving license.
• This role will have the potential for travel across the UK and may involve overnight stays.

After your initial training, your line manager will continue to work with you to support your career development (we aim to promote from within).

Salary, Hours and Requirements

• Competitive salary
• Full time permanent contract, 44 hours per week
• Full driving licence with own reliable transport required
• Must be fully flexible working 5 days out of 7 (early/late/weekend essential to the role)

The Benefits

• 28 day’s holidays (inclusive of public holidays)
• Up to 25% staff discount in all Range and wilko stores (after completion of probation)
• Up to 20% discount from our instore Dee Dee's/Iceland Cafes
• Subsidised travel (expenses paid weekly)
• SIA Licence Exempt
• Free parking
• Company pension