Security Store Detective

The Range; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

28 days holidays

Staff discount 25%

Discount from Dee Dee's/Iceland Cafes

Subsidised travel

Free parking

Company pension

Job summary

The Range is expanding its Loss Prevention team and seeks a Security Store Detective to work covertly across assigned stores in the UK. You will identify and apprehend theft offenders, support investigations, and help train retail colleagues in loss prevention practices.

You must hold a full UK driving licence, have own transport, be flexible to work 5 days out of 7 including early/late shifts and weekends, and be prepared for UK travel and occasional overnight stays.

Qualifications

• Excellent interpersonal and written communication skills.
• High degree of initiative and ability to work independently.
• Ability to think clearly under pressure and prioritise tasks.

Responsibilities

• Identify and apprehend theft offenders in high-risk stores.
• Generate detailed incident reports and collate evidence for prosecutions.
• Deliver training to store staff on loss prevention practices.
• Build relationships with internal stakeholders and external agencies.

Skills

Interpersonal skills

Initiative

Clear communication

Detail orientation

Conflict handling

Tools

MS Office

Job description

Security Store Detective

As a result of our expansion plans, and our continued ongoing success we are seeking a dynamic Security Store Detective. Job Purpose: This role entails working for the Loss Prevention department in a covert role across an assigned area. You will be deployed to our high-risk stores to identify and apprehend offenders for theft, while always being professional when dealing with conflict. The work of the Security Store Detective is crucial in the identification, apprehension and prosecution of criminals who target our stores. You will also support your Security Team Leader by providing training, and development to our retail colleagues in Loss Prevention activity and department objectives.

Accountabilities

• Deployed to high-risk stores to identify and apprehend theft offenders.
• Generate detailed incident reports and collate evidence to support criminal prosecutions.
• Conducting training to support stores.
• Building relationships with internal stakeholders and external agencies.
• Completing surveillance operations across the retail / distribution network
• Always adhere to company policies and guidelines.

Knowledge & Competencies

• Have good interpersonal and communication skills. Communicate in such a way that key messages cannot be missed.
• Have a high degree of initiative.
• Understand when to consult, involve or direct others.
• Have high quality written skills to deliver actionable guidance and feedback.
• Think clearly and quickly about issues and identify critical information.
• Project confidence when faced with challenge.
• Pay attention to detail and have good administration skills.
• Work well under pressure to meet deadlines.
• Have knowledge of all Microsoft Office Packages.
• Have your own transportation and a full UK driving license.
• This role will have the potential for travel across the UK and may involve overnight stays.

After your initial training, your line manager will continue to work with you to support your career development (we aim to promote from within).

Salary, Hours and Requirements

• Competitive salary
• Full time permanent contract, 44 hours per week
• Full driving licence with own reliable transport required
• Must be fully flexible working 5 days out of 7 (early/late/weekend essential to the role)

The Benefits

• 28 day’s holidays (inclusive of public holidays)
• Up to 25% staff discount in all Range and wilko stores (after completion of probation)
• Up to 20% discount from our instore Dee Dee's/Iceland Cafes
• Subsidised travel (expenses paid weekly)
• SIA Licence Exempt
• Free parking
• Company pension