Security Site Manager - DC

Mitie Group plc.; Crick; On-site; GBP 42,000 - 62,000; Full time

Job summary

Mitie Group plc. is seeking an experienced Site Security Manager to oversee security operations at a busy distribution centre.

You will lead, develop and support the on-site security team, ensuring compliance with Mitie and M&S policies and service expectations. Working with the Operations Manager and client stakeholders, you will maintain incident management processes, produce reports, support recruitment and training, and drive a culture of professionalism, integrity, and continuous

Qualifications

• Proven leadership with ability to manage security teams at a distribution site.
• Strong communication and stakeholder management skills.
• Experience delivering security services to contract standards.
• Knowledge of access control, CCTV, incident management and reporting.
• Valid Front Line SIA Licence and full UK driving licence.

Responsibilities

• Lead, motivate, and develop the on-site security team to deliver exceptional service standards.
• Maintain full operational oversight of site security activities and procedures.
• Act as primary contact for site security operations and report to Operations Manager.
• Ensure all incidents, risks, and issues are escalated through management channels.
• Build relationships with client stakeholders and Mitie management.
• Manage employee welfare, performance, attendance, development, and conduct.
• Conduct investigations, audits, inspections, and compliance checks.
• Ensure access control, CCTV, search, key control, incident management are robust.
• Produce reports and performance data for senior management.
• Support recruitment, training, onboarding, and succession planning.
• Ensure security operations comply with legal, contractual, and company requirements.
• Drive culture of professionalism, accountability, compliance, and continuous improvement.
• Support business objectives and implement operational directives.

Skills

Leadership

People management

Communication

Stakeholder management

Policy governance

IT skills

Education

Front Line SIA Licence

Full UK Driving Licence

Job description

We are seeking a professional, experienced, and highly motivated leader to oversee the delivery of security operations at a busy and high‑profile distribution centre. The successful candidate will be responsible for leading, developing, and supporting the on‑site security team while ensuring full compliance with both Mitie and M&S policies, procedures, and service expectations.

This role requires an individual with excellent leadership skills, sound judgement, strong integrity, and a collaborative approach to management. The Site Security Manager will work closely with the Operations Manager and key client stakeholders, ensuring that security operations are delivered consistently, professionally, and in line with contractual requirements.

The successful candidate must be capable of managing priorities effectively, maintaining positive working relationships, and demonstrating accountability for all aspects of site security performance.

Main Duties & Responsibilities

• Lead, motive, & develop the on‑site security team to deliver exceptional service standards.
• Maintain full operational oversight of site security activities, ensuring all procedures are followed consistently.
• Act as the primary point of contact for site security operations whilst maintaining regular communication and reporting to the Operations Manager.
• Ensure all security incidents, concerns, risks, and operational issues are escalated through the appropriate management channels.
• Build and maintain strong working relationships with client stakeholders and internal Mitie management teams.
• Manage employee welfare, performance, attendance, development, & conduct in accordance with company procedures.
• Conduct investigations, audits, inspections, and compliance checks as required.
• Ensure all access control, CCTV, search, key control, and incident management processes are robustly managed.
• Produce accurate reports, performance data, and operational updates for senior management.
• Support recruitment, training, onboarding, & succession planning activities.
• Ensure all security operations comply with legal, contractual, and company requirements.
• Drive a positive culture of professionalism, accountability, compliance, & continuous improvement.
• Support business objectives and implement operational directives as instructed by the Operations Manager and site senior management team.

Person Specification

Previous experience in a Security Manager, Site Manager, Security Supervisor, or equivalent leadership role.

Strong people management and leadership skills with the ability to manage performance effectively.

Excellent communication and stakeholder management skills.

Demonstrable experience working within established policies, procedures, and governance frameworks.

Ability to build positive relationships whilst maintaining professional boundaries and accountability.

Strong decision‑making skills with the ability to recognise when matters require escalation or management approval.

High levels of integrity, professionalism, discretion, and confidentiality.

Strong IT skills, including Microsoft Office and report writing.

Excellent organisational skills with the ability to prioritise workloads effectively.

Ability to work collaboratively as part of a wider management structure and follow operational direction.

Valid Front Line SIA Licence.

Full UK Driving Licence.

What We're Looking ForWe are looking for a leader who:

• Leads by example and promotes the highest standards of professionalism and integrity.
• Understands the importance of following company processes, policies, and reporting structures.
• Works collaboratively with colleagues, management, and clients.
• Is comfortable being held accountable for operational performance.
• Demonstrates sound judgement and professional decision‑making.
• Recognises when support, guidance, or approval is required and seeks this through the appropriate management channels.
• Maintains confidentiality and protects the interests of both Mitie and Marks & Spencer at all times.