The post leads the night Security Services team, managing about 12 in-house officers across the university estate. The manager on duty works independently, assesses risk and escalates incidents, taking a soft-security approach built on trust. It is a four-on, four-off rota of 12-hour night shifts, 37 hours a week, in a service that runs year-round. SIA CCTV and door supervision licences are needed, and a covering letter must accompany the CV.
What the job involves
- Lead and support the night security team, setting clear direction and standards
- Act as manager on duty overnight, working independently
- Assess risks, make informed decisions and respond to incidents
- Escalate matters to the on-call Senior Manager when needed
- Oversee security operations across the university estate, including academic buildings and student accommodation
- Set clear expectations for professional conduct, boundaries and service delivery
- Ensure a professional, effective and responsive service with excellent customer service
- Lead by example in treating everyone with dignity, fairness and respect
- Handle challenging situations, including those involving student mental health
- Respond appropriately to concerns about harassment or misconduct
What’s required
Registration & licences
- SIA licence in Public Space Surveillance (CCTV)
- SIA licence in Door Supervision (DS)
Experience
- Demonstrable experience of managing a security team
Skills & knowledge
- Ability to lead, motivate and support colleagues
- Strong decision-making and risk-assessment skills
- Ability to manage incidents calmly and recognise when to escape
- Excellent communication and interpersonal skills
- Ability to manage confidential information and adapt to changing priorities in a 24-hour operation
Checks & eligibility
- Successful DBS and pre-employment checks
- Clean manual driving licence
Other
- Commitment to safety, dignity, respect and inclusion, with confidence to challenge inappropriate behaviour
- Comfortable working independently and making decisions overnight
- Able to live within reasonable commuting distance and attend punctually across the shift pattern
Nice to have
- Experience in higher education
What’s offered
- Membership of the Local Government Pension Scheme, a defined-benefit scheme
- 2.5% shift allowance
- £900 emergency attendance allowance