Security Service Engineer – Scotland

Kings Secure Technologies group; Scotland; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Company vehicle

Private use option

Healthcare plan

Life insurance

Dental/Medical coverage

Job summary

Kings Secure Technologies Group is seeking an experienced Security Service Engineer to service and maintain intruder alarms, CCTV, and access control systems across client sites in the UK. You will deliver excellent customer service while adhering to current industry standards and company policies.

The role offers a competitive basic salary dependent on experience (£45,000 earning potential) with overtime paid at premium rates, standby allowances, and a comprehensive benefits package including

Qualifications

• Minimum 3 years’ experience servicing and repairing security systems.
• Experience with intruder alarm systems (Galaxy, Castle, Aritech, Scantronic).
• Experience with Network/IP and analogue CCTV systems.
• Full UK driving licence with a clean driving record.
• Checkable work history and references.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.

Responsibilities

• Service and maintain intruder alarm, CCTV, and access control systems.
• Diagnose faults and complete repairs efficiently.
• Work towards and exceed service and fault-finding targets.
• Demonstrate systems to customers and explain operation to prevent false alarms.
• Participate in an out-of-hours on-call rota and emergency callouts.
• Complete all relevant documentation accurately and on time.
• Comply with health & safety, quality, environmental, and information security procedures.

Skills

Strong communication

Customer service

UK driving licence

Tools

Galaxy

Castle

Aritech

Scantronic

Job description

Servicing and maintenance of intruder, CCTV and access control systems in accordance with the current standards.

£45,000 earning potential — basic salary dependent on experience.

Why Join Kings Secure Technologies?

Kings Secure Technologies Group (KST) is one of the UK’s leading providers of fire, security, and life safety solutions. With nationwide coverage and decades of industry expertise, KST delivers innovative and reliable solutions across the healthcare, education, commercial, retail, and industrial sectors.

As part of a growing national organisation, you’ll benefit from the stability, support, and career opportunities of a leading technology group, while working alongside experienced engineers and industry specialists committed to delivering exceptional service.

What We Offer

• Excellent earning potential
• Paid travel time after the first 30 minutes
• Overtime paid at premium rates
• Standby allowance for on‑call duties
• Full remote technical support
• Company vehicle with private use option
• Life insurance
• Company healthcare plan
• 25 days annual leave plus 8 bank holidays
• Day in lieu for any bank holidays worked
• Ongoing career development and training opportunities
• Employee benefits programme including shopping discounts and vouchers — save up to £1,200 per year on everyday purchases
• Wagestream financial wellbeing app — instant access to earned wages

Role Overview

We are looking for an experienced Security Service Engineer to join our growing team. The successful candidate will be responsible for servicing and maintaining intruder alarms, CCTV, and access control systems in accordance with current industry standards, while delivering excellent customer service at all times.

Key Responsibilities

• Service and maintain a variety of intruder alarm, CCTV, and access control systems
• Diagnose faults and complete repairs efficiently
• Work towards and exceed service and fault‑finding targets
• Demonstrate systems to customers and explain system operation, including the causes and prevention of false alarms
• Participate in an out‑of‑hours on‑call rota, including telephone support and emergency callouts
• Understand customer requirements and deliver a high standard of service
• Complete all relevant documentation accurately and on time
• Comply with all company policies, including health & safety, quality, environmental, and information security procedures
• Ensure the protection of company and customer assets from unauthorised access, disclosure, damage, or interference
• Carry out any other reasonable duties requested by management
• Minimum 3 years’ experience servicing and repairing security systems within the security industry
• Strong working knowledge of intruder alarm systems including Galaxy, Castle, Aritech, Scantronic, and similar platforms
• Experience with Network/IP and analogue CCTV systems
• Knowledge of access control systems
• Full UK driving licence with a clean driving record
• Checkable work history and satisfactory references
• Strong communication and customer service skills
• Ability to work independently and as part of a team

At Kings Secure Technologies Group, we are proud to be an equal opportunities employer and welcome applications from all suitably qualified candidates.