Security Service Engineer

Chubb Fire & Security Group; Romford; On-site; GBP 50,000 - 65,000; Full time

Job summary

Join a forward-thinking company dedicated to safety and sustainability as a Security Service Engineer. This role involves servicing security systems for a diverse range of clients while providing exceptional customer service. With a strong emphasis on innovation, Chubb offers extensive training and career development opportunities to help you thrive in your career. Enjoy a stable work environment with a focus on localised service, ensuring you can balance work and life effectively. If you are passionate about making a difference in fire and security, this is the perfect opportunity for you.

Benefits

25 days holiday plus bank holidays

Company Vehicle - option for private use

Employee Referral Scheme (£1000)

Company Pension Scheme (4% employer contribution)

Life Assurance (4 x Basic Salary)

Uniform, all PPE, tools and ongoing training provided

Travel Time Scheme

Health & Wellbeing Resources

Bravo Awards for outstanding contributions

Central Benefits Platform with discounts

Qualifications

• Experience in Fire & Security industry with a focus on customer service.
• Ability to lift and climb ladders as part of job requirements.

Responsibilities

• Service security systems for various customers in a timely manner.
• Maintain effective relationships with customers while ensuring their needs are met.

Skills

Customer Service

Fire & Security Systems

Intruder Alarms

Access Systems

CCTV

Driving License

Job description

Think you know Chubb? We might just surprise you! Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won't see locks and safes here, but we are proud of our 200-year heritage.

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

SALARY: Opportunity to earn in excess of £50,000 (This includes basic and additional supplements - base is determined on experience)

LOCATION: LONDON AREA

• 25 days holiday, plus bank holidays
• Company Vehicle - option for private use
• Stable, long-term work with a leading national business
• Working on a localised patch - no more travelling long distances
• Employee Referral Scheme (£1000)
• Company Pension Scheme (4% employer contribution)
• Life Assurance (4 x Basic Salary)
• Uniform, all PPE, tools and ongoing training provided
• Travel Time Scheme
• A Central Benefits Platform offering a wide variety discounts
• Health & Wellbeing Resources
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What you will do

• As a Security Service Engineer you will be involved in attending and undertaking service work of security systems at a range of customers from commercial, and integrated systems
• A key point of contact for a number of customers, and be responsible for ensuring their security engineering needs are met
• An oncall rota with a team of Engineers locally
• Ongoing training will be provided for you

How you will do it

• Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.
• To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
• Ensuring your time is managed efficiently and jobs are prioritised correctly.

What we look for

• Experience within Fire & Security industry- ideally having Intruder Alarms, Access Systems and CCTV experience
• Driving license
• Ability to lift and climb ladders
• Always deliver excellent Customer Service

Emphasising Sustainable Innovation

At Chubb Fire and Security, we are committed to integrating sustainability into everything we do. We continuously innovate to deploy fire safety and security services and solutions that are cutting-edge but also environmentally responsible.

By joining Chubb, you will be part of a team dedicated to delivering sustainable services that protect people and property while minimising environmental impact. If you are passionate about working on solutions that contribute to a safer and greener future, Chubb is the place for you.

We welcome applications from the London area.

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies.

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that every day. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.