Security Service Engineer

Secom Plc; Crawley Down; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Dental cover

Health cover

Life insurance

Pension

Discount programme

Training academy

Career progression

Job summary

SECOM Plc is seeking a qualified Security Systems Technician to maintain and service intruder alarms, IP CCTV, access control and VMS, ensuring installations meet design specs and client briefs.

You will handle planned maintenance, reactive faults, and on-site installations, with on-call duties and timely electronic reporting. A UK driving licence and Pyronix knowledge are essential.

Qualifications

• Proven experience servicing intruder alarms, IP CCTV and access control.
• Customer-focused with strong communication skills.
• Computer literate and able to work to deadlines.
• Full UK driving licence and knowledge of Pyronix.

Responsibilities

• Maintain and attend maintenance and emergency callouts for security systems (intruder alarms, IP CCTV, access control, VMS).
• Attend planned maintenance and reactive fault-finding visits; interpret drawings and order parts.
• Work as part of the on-call rota and report all work electronically.

Skills

Intruder alarms servicing

IP CCTV

Access control

Customer-focused

Strong communicator

Pyronix knowledge

Tools

Pyronix knowledge

Job description

SECOM Plc, part of the global SECOM Group, operates in 22 countries and is a market leader in bespoke security solutions. With award-winning training, a strong sustainability ethos, and a commitment to career development, SECOM is an ideal place to build a secure and rewarding future.

The role

Responsible for the maintenance and emergency callouts of security systems including intruder alarms, IP CCTV, access control, and VMS platforms. You'll ensure all systems are installed to design specifications and meet the client's brief, while maintaining a high standard of quality and compliance.

Attending planned maintenance and reactive fault-finding visits, carrying out planned maintenance, interpreting technical drawings, ordering parts, and ensuring timely completion of projects. You'll be part of the on-call rota, communicate effectively with service teams, and report all work electronically.

The ideal candidate

Includes proven experience servicing intruder alarms, IP CCTV and access control. You'll be customer-focused, a strong communicator, computer literate, and comfortable working to deadlines. A full UK driving licence and knowledge of Pyronix is essential.

Why apply?

OTE £50,000 - £55,000 a year

Paid door to door travel

Company vehicle

Private dental and health cover

Life insurance

Pension

Access to 100s of discounts on hospitality, retail, entertainment via the SECOM Rewards Programme.

Candidates will also benefit from extensive training and clear career progression paths through SECOM's National Training Academy