Security Receptionist/Concierge

Corps Security; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security firm is seeking a friendly Security Receptionist/Concierge in Leeds. The role involves maintaining high standards of customer service, handling incidents, and supporting security operations. Candidates must have excellent communication skills and a valid SIA Front-Line License. This full-time position offers various employee benefits including a company sick pay scheme and paid license renewals.

Benefits

Company sick pay scheme

Paid SIA license renewals

Enhanced Family Leave Pay

Cycle to Work Scheme

Staff discounts & rewards

Access to Digital GP

Excellent pension scheme

Death in Service - £5000

Recruitment bonus scheme

Employee assistance programme

Qualifications

• Must have a valid SIA Front-Line License.
• Ability to achieve vetting to BS7858 standards is essential.
• Proven experience in customer service roles.

Responsibilities

• Maintain high standards of performance and customer service.
• Report and escalate issues following Chain of Command.
• Produce clear and timely operational reports.

Skills

Excellent communication skills

Customer focus

Strong IT skills including Microsoft Office

Ability to build relationships

Ability to multitask

Education

Valid SIA Front-Line License

Job description

Overview

We are looking for a friendly, customer service focused Security Receptionist/Concierge to join Corps Security. You will undertake a crucial role on site, delivering professional service, handling incidents with escalation procedures, and supporting security operations across relevant teams. The role is 35 hours per week, Monday to Friday, 12:00–19:00.

Base pay range

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

What we offer

We are a recognised Real Living Wage Foundation partner and Social Enterprise. Benefits include:

• Company sick pay scheme
• Paid SIA license renewals
• Enhanced Family Leave Pay
• Cycle to Work Scheme
• Staff discounts & rewards
• Access to Digital GP
• Excellent pension scheme
• Death in Service - £5000
• Recruitment bonus scheme
• New business lead scheme
• Employee assistance programme

What you will need

• Excellent communication skills and a strong customer focus
• A valid SIA Front-Line License – essential
• Ability to build and maintain effective working relationships at all levels
• Ability to work to deadlines, multitask, and work under pressure
• Excellent IT skills including Microsoft Office (e.g. Excel)
• Ability to achieve vetting to BS7858 standards

What you will do

• Maintain high standards of performance, professionalism, and customer service at all times
• Comply with operational instructions (alarm responses, building access, production) and external regulations
• Report and escalate issues following Chain of Command
• Produce clear, logical, and timely operational reports
• Be fully conversant with site systems and procedures
• Support Corps Security and site management in service improvements
• Build relationships with internal and external guests to enhance security
• Understand changes in building occupiers, set up and productions, and communicate information appropriately
• Maintain safety and security through operation of integrated systems
• Liaise with supervisors, Corps Security management, and external authorities (including police) regarding building maintenance and H&S
• Ensure all policies and procedures are followed
• Provide immediate response to incidents (medical, fire alarm, evacuations, crisis)
• Perform additional admin duties as required by Duty Security Managers, Supervisors, or clients

Equality and Armed Forces support

Corps Security is committed to equal employment opportunities and fostering an inclusive environment. We support diversity, veterans, and their families under the Armed Forces Community Covenant. Veterans are guaranteed an interview if they meet the minimum requirements for the position. For privacy and recruitment information, please review the Privacy Notice (Recruitment) on our website.

Seniorities, type, and function

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Security and Investigations

This posting is in Leeds, England, United Kingdom. If you would like to be notified about similar Receptionist roles, we can keep you updated.