Security Receptionist

Workingwith Sodexo; Colchester; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Mental health support

Employee Assistance Programme (EAP)

24/7 virtual GP & lifestyle rewards

Discounts for you & family

Financial tools & retirement plan

Cycle to Work

Paid volunteering day

Job summary

Sodexo is hiring a Security Receptionist at Merville Barracks in Colchester. The role focuses on visitor verification and directing individuals while maintaining security standards.

Shifts are 12 hours, 40 hours per week, with a rolling rota across days and nights. An SIA licence and strong communication are essential for this role.

Qualifications

• Interpersonal communication and security awareness are essential for this role.
• Experience in a similar security role is required.

Responsibilities

• Greet staff and visitors and ensure adherence to security ID protocols.
• Monitor CCTV, Access Control and other protective systems.
• Act as first line response to activations, incidents or fault reporting.
• Log calls, relay messages and provide guidance to visitors, clients, contractors and staff.
• Deliver and maintain customer service to ensure client satisfaction.
• Maintain a well-kept reception/entry area to start visitors' journey positively.

Skills

Interpersonal communication

Security awareness

Experience in similar role

Knowledge of security procedures

Liaising with authorities

Job description

40 hours per week 3.5 days out of 7 per week with various shift patterns Monday - Sunday Rolling rota 12 hour shifts 06:30 to 18:30 & 18:30 to 06:30 From £12.97 per hour Access to Sodexo reward hub and discounts SIA licence required to be considered for this role

Job Description

Join Sodexo as a Security Receptionist at Merville Barracks Colchester, CO2 7UT. Your role is vital in making sure that we provide a safe and secure environment for our clients. You'll be tasked with verifying and directing visitors.

What you'll do

• Greet staff and visitors and ensure they adhere to the required security identification and protocols for the site/area.
• Monitoring of CCTV, Access Control and other protective systems.
• Act as a first line response to activations & incidents or fault reporting.
• Log calls, relay messages and provide guidance and advice to visitors, clients, contractors and staff.
• Deliver and maintain customer service at all times, ensuring client satisfaction.
• Maintain a high standard of a well kept
  reception/entry area to ensure visitors journey starts with a positive impression.

What you bring

• Ability to interact with employees, contractors, consultants, visitors, and management as well as local police and fire authorities.
• Standard SIA licence.
• Excellent communication and awareness skills.
• Experience in working in a similar role.
• Knowledge of security techniques and site and local emergency procedures.

What we offer

• Mental health & wellbeing support.
• Employee Assistance Programme for personal, legal, and financial advice.
• 24/7 virtual GP & lifestyle rewards.
• Discounts for you & family.
• Financial tools & retirement plan.
• Cycle to Work.
• Paid volunteering day.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications