Security Supervisor MRC

Sodexo; Colchester; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Discounts for you and family

Financial tools & retirement plan

Cycle to Work

Volunteer day

Job summary

Sodexo at Merville Barracks, Colchester, CO2 7UT, is hiring a Security Supervisor to lead the Main Reception and Security Receptionist team, delivering professional security and a high level of customer service in a fast-paced environment.

You will manage rosters, conduct reviews, process vetting, passes, and maintain records while upholding strict security standards and compliance with MOD regulations.

Qualifications

• Valid SIA Frontline Licence.
• Good verbal communication skills.
• Ability to work independently and as part of a team.
• Excellent attention to detail and high standards.
• Good computer skills and confidence using IT systems.
• Flexibility to support business requirements, including occasional out-of-hours work.

Responsibilities

• Supervise and support the Main Reception team with clear direction.
• Manage staff rotas and ensure adequate coverage.
• Assist with performance reviews (annual/mid-year).
• Oversee vetting applications, DBS requests and passes issuance.
• Ensure compliance with security procedures and incident reporting.
• Liaise with MOD, Royal Military Police, emergency services and other authorities.

Skills

SIA Frontline Licence

Verbal communication

Independent working

IT skills

Out-of-hours flexibility

Job description

• 40 hours per week
• 5 out of 7 days with flexibility during working hours & out of working hours
• £15.53 per hour
• Free Car parking
  

Job Description:

Make a difference where security really matters!

Are you an experienced security professional with strong leadership skills and a passion for delivering excellent customer service? Do you enjoy leading a team, maintaining high standards and working in a fast-paced environment where no two days are the same?

We're looking for a proactive and motivated Security Supervisor to join our team at Merville Barracks, Colchester, CO2 7UT.

This is an important role overseeing the day-to-day operation of our Main Reception Centre (MRC), ensuring the delivery of a professional, efficient and compliant security and reception service across the Garrison.

As Security Supervisor, you'll take responsibility for leading and supporting our Main Reception and Security Receptionist team, ensuring the smooth running of daily operations and maintaining the highest standards of security and customer service.

What you'll do:

• Supervising and supporting the Main Reception team, providing clear direction and ensuring excellent standards of performance.

• Managing staff rotas and ensuring appropriate team coverage.

• Supporting performance management, including conducting annual and mid-year reviews.

• Overseeing the processing of security vetting applications, DBS requests and the issuing of personnel, visitor and vehicle passes.

• Ensuring all security procedures, assignment instructions and incident reporting processes are followed correctly.

• Acting as a key point of contact for the MOD, Royal Military Police, emergency services and other relevant authorities when required.

• Maintaining accurate records, registers, reports and incident logs.

• Delivering team briefings and ensuring effective communication across the team.

• Building positive relationships with clients, visitors, colleagues and supporting agencies.

• Ensuring compliance with company policies, MOD regulations, site procedures and contractual requirements.

You'll also play an important part in identifying opportunities to improve service delivery, supporting audits and inspections, and ensuring the team consistently delivers a professional service.

What you bring:

We're looking for someone who is organised, approachable and confident in leading a team, with the ability to remain calm and professional in a security-focused environment.

• A valid SIA Frontline Licence.

• Good verbal communication skills and the ability to communicate effectively with a range of people.

• The ability to work independently and use your own initiative while being part of a wider team.

• Excellent attention to detail and a commitment to maintaining high standards.

• Good computer skills and confidence using IT systems.

• Flexibility to support business requirements, including occasional out-of-hours working.

Desirable experience:

• Previous experience working within a military environment.

• Experience in an administrative role.

• Previous experience supervising or managing a team.

• Strong leadership skills and the ability to motivate others.

• Existing Security Check (SC) clearance.

What we offer:

Working with Sodexo is more than a job; it's a chance to be part of something greater.You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications