Security Planning & Support Coordinator

OCS; Glasgow; Ibrido; GBP 28.000 - 38.000; Tempo pieno

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Award-Winning Employer

Digital Learning

Retail Perks

Professional Growth

Flexible Pay

Descrizione del lavoro

OCS UK & Ireland is a leading facilities management company with a broad portfolio including security services. We are seeking a Planning & Support Coordinator to join the Glasgow-based Security Planning and Coordination team.

You will manage Timegate data, invoices and payroll-related administration to ensure accurate records and timely reporting. You will coordinate between Operations, Finance and Payroll, support Timegate reviews of working times and shifts, and act as a key liaison during

Competenze

• Experience with Timegate, Dynamics or similar workforce management systems.
• Strong analytical skills and excellent attention to detail.
• Proficient in Microsoft Office with report-writing ability.
• Able to work independently and collaboratively within a team.
• Excellent communication and stakeholder engagement.
• Comfortable working to tight deadlines and under pressure.
• Flexible to occasional out-of-hours/weekend shifts and travel.

Mansioni

• Process all incoming supplier invoices and timesheets via Dynamics/Indeed Flex promptly.
• Highlight invoice discrepancies to the Operational Lead for review.
• Track and log invoice queries to maintain accurate records.
• Update Timegate with subcontractor records and charge rates as needed.
• Act as main contact between Operations, Commercial, Finance and Payroll.
• Provide Timegate support during Manager absence; review working times and shifts.
• Assist with bi-annual audits of site documentation in Timegate.
• Maintain security employee portal content and access requirements.
• Support password resets and access for Timegate Employee Portal.
• Engage with internal teams to source POs and ensure data compliance.
• Support mid-month/monthly contract lockdowns and payroll data.
• Handle Timegate changes including NLW/NMW amendments.
• Generate weekly/monthly MI for Security division and assist tenders.

Conoscenze

Strong analytical skills

Attention to detail

Excellent communication

Stakeholder engagement

Independent & collaborative

Strumenti

Timegate

Dynamics

MS Office

Descrizione del lavoro

About The Role:

Days of Working: This position will be based at , working .

We are seeking a professional Planning & Support Coordinator to join our Security Planning and Coordination team based at our Glasgow office.

You will be responsible for the effective day to day administration and processing of supplier invoices in-line with business requirements and supporting the administration of the Timegate platform specific to the security division requirements ensuring the system is maintained, operated and the data integrity is always accurate and specific, as well as providing client led data where required. In addition, the role will act as a key conduit between Operations, and Finance as well as Payroll to maintain accurate records for invoicing, employee pay and applications for payment.

The role requires an experienced and dedicated operator of the Timegate platform as well as a strong emphasis on data collation, reporting and maintenance. The role further requires a strong knowledge of the security industry with a focus on the relevant British Standards BS7499 and BS7858 as well as knowledge of the SIA Approved Contractor Scheme.

Reporting directly to the Security Planning and Support Manager you will support key operational delivery of contracts as well data management to the division.

Invoice Processing

• Processing of all incoming supplier invoices and Timesheets assigned via Dynamics and/or Indeed Flex in a timely manner.

• Highlight any discrepancies with invoices received against the companies relevant platform to the relevant Operational Lead for review.

• Track / log all invoice queries as required to ensure an accurate record is maintained.

• Make any relevant changes to the company platform (Timegate) where required to update subcontractor records and / or charge rates where discrepancies are identified to allow accurate internal reporting.

Operations Support

• Key point of contact between Operations, Commercial and Finance as well as Payroll ensuring communication is effective and produced in the most relevant format dependent on department or person being communicated to.

• Being the a point of contact for Timegate support whilst the Planning and Support Manager is on annual leave or unavailable.

• Support the Planning and Support Manager with Timegate reviews of working times, shift schedules and deployment to ensure operational standards are adhered to.

• Support the Planning and Support Manager with Timegate reviews of Bi-Annual audits of site-specific documentation held within the Timegate platform to measure and evaluate compliance.

• Support with maintenance of the security specific employee portal and audiences to ensure information is relevant, specific and current at all times.

• Support day to day administration including password resets and access requirements for employees using the Timegate Employee Portal.

Finance, Commercial and Payroll Support

• Engage with other internal commercial & operation teams to source PO’s and provide accurate and compliant data.

• Support mid-month and monthly lockdowns of all contracts in line with the clients billing application schedule, ensuring bill and pay information held on the system is correct and provide ongoing support to the payroll, operational and finance teams.

• Support the processing of any changes to the Timegate platform including but not limited to any NMW or NLW amendments.

Data and Management Information

• Weekly & Monthly Commercial operational reporting for the Security Division to highlight to the Senior Management an overview of their expenditure for their regions/sectors.

• Production of contract, regional or divisional MI to assist and support contract tenders and contract renewals or daily operations.

Requirements

• Experience with Timegate, Dynamics or similar workforce management systems.
• Strong analytical skills and excellent attention to detail.
• Proficient in Microsoft Office, including Word, Excel and Outlook, with the ability to produce reports for all levels of the business.
• Able to work independently and collaboratively within a team.
• Excellent communication and stakeholder engagement skills.
• Comfortable working to tight deadlines and under pressure.
• Flexible to work occasional out-of-hours/weekend shifts and travel when required to support business needs, mobilisations and events.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

🚀Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

🙂 Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

📝Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

💰Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.