Security Officer - W1S 1JD - Nights

Ward Security; Greater London; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Cycle to work salary sacrifice scheme

Company Pension scheme

Life Assurance benefits

Employee referral scheme

Progression, training, and development

Discounted gym membership

Discounts at major retailers andtravel

Restaurant and Supermarket vouchers

Cinema tickets

Access to 24/7 free Employee Assistant

Job summary

Ward Security in London is seeking an experienced Nights Security Officer to safeguard a prominent facility. You will leverage a robust security background, present professional appearance, and deliver excellent customer service while maintaining safety across the site.

The role requires an SIA Licence, strong communication, and the ability to respond to emergencies. You will conduct ID checks, report incidents, and support a welcoming environment for staff and visitors during night shifts.

Qualifications

• Must have valid SIA licence.
• Proven work experience in security or related field.
• Excellent customer service and communication skills.

Responsibilities

• Act as a point of contact for staff and visitors.
• Carry out ID checks and respond to emergencies.
• Provide information clearly in person, by phone, or email.
• Maintain a clean and safe environment; ensure high standard of safety.

Skills

SIA License

Customer service

Communication

Job description

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way?

We are seeking an experienced and adaptable Nights Security Officer to safeguard a prominent facility in London.

To deliver the best possible security service you will demonstrate a robust background in the security sector, excellent personal presentation and a solid track record of excellent communication. Your role will revolve around excellent customer service, ensuring a clean environment, and maintaining a high standard of safety. You will utilise IT systems, manage a range of security scenarios and keep the workplace a safe and welcoming environment for all. You will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.

Role: Security Officer Pay Rate: £14.85 per hour Shift Pattern: Nights Only 7 on 3 off 7 on 4 off Location: London W1S 1JD Role Requirements: SIA License

Benefits include:

• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership:

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Must have:

• Valid SIA licence
• Good customer service and communication skills
• Proven work experience as a Security Officer (min 1year)
• Excellent customer service and communication skills
• Professional attitude and appearance
• Have an ability to deliver succinct and clear verbal and written reports where necessary.
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Experience within a Cooperate Security (min 1year)
• Surveillance skills and detail orientation
• 5-year checkable work history
• IT literate- Ability to operate detecting systems and emergency equipment

Main Duties:

• Act as a point of contact and information centre to staff and visitors.
• Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
• Report any issues to the supervisor or duty manager
• Always conduct yourself in a professional manner
• Respond to emergencies
• Deal with conflict in an appropriate manner if required
• Write up incidents to the standard expected by Management
• Carry out ID checks
• Be vigilant to the Health and Safety risks
• Work on own initiative
• Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.