Security Officer (SIA) – Customer-Focused, London

Ward Security; Greater London; Hybrid; GBP 46,000 - 48,000; Full time

Benefits offered by this job

Cycle to work salary sacrifice scheme

Company Pension scheme

Life Assurance benefits

Training and development opportunities

Rewards via ourReWard membership

Job summary

Ward Security is seeking an experienced Security Officer for a prominent facility in Marylebone, London. The role focuses on delivering first-class security and customer service at the heart of the city. You will be the main point of contact and ensure professional, proactive responses to incidents.

The position requires a valid SIA licence, a min 1-year security background, and strong reporting skills. The role offers a long-weekday shift pattern, a competitive hourly rate, and comprehensive

Qualifications

• Must hold a valid SIA licence.
• Demonstrated experience as a Security Officer (min 1 year).
• Excellent customer service and communication skills.

Responsibilities

• Act as information centre for staff and visitors.
• Provide clear information in person, by phone or email.
• Report issues to supervisor or duty manager.
• Respond to emergencies and handle conflicts appropriately.
• Conduct incident reporting to management standards.

Skills

SIA Licence

Excellent communication

Customer service

Organizational skills

Surveillance skills

Written reports

Proactive

Tools

CCTV systems

Emergency equipment

Job description

Ward Security is seeking an experienced Security Officer for a prominent facility in Marylebone, London. The role focuses on delivering first-class security and customer service at the heart of the city. You will be the main point of contact and ensure professional, proactive responses to incidents.

The position requires a valid SIA licence, a min 1-year security background, and strong reporting skills. The role offers a long-weekday shift pattern, a competitive hourly rate, and comprehensive