Security Officer - Nights

Mitie; Liverpool; On-site; GBP 15,000 - 18,000; Full time

Job summary

Mitie is seeking a professional Security Officer to join our team at Liverpool ONE Shopping Centre. You will patrol, maintain a visible security presence, and protect people, property and assets while delivering an excellent level of customer service.

Shift pattern is a rolling 4-on/4-off cycle, with nights from 8pm to 8am. You will complete incident reports, liaise with emergency services, and ensure compliance with site procedures and Mitie policies.

Qualifications

• Previous security experience.
• Valid SIA Licence Door Supervision.
• Strong communication skills and a professional, customer-focused approach.
• Reliable, detail-oriented and committed to high standards.

Responsibilities

• Provide a professional security service in accordance with site Instructions (AIs).
• Ensure compliance with UK legislation, Mitie policies, and site procedures.
• Complete accurate incident reports and detailed notebook entries.
• Conduct check calls and liaise with emergency services when required.
• Use initiative and teamwork to prevent loss, damage or disruption.

Skills

Security experience

SIA Licence Door Supervision

Communication skills

Reliability

Attention to detail

Education

SIA Licence Door Supervision

Job description

Shifts: Hours of work a rolling pattern of 4 days working and 4 days off, 8pm until 8am.

About the Role

Mitie is seeking a professional and motivated Security Officer to join our team at Liverpool ONE Shopping Centre. This role offers the opportunity to work in a busy retail environment where you will play a vital role in protecting people, property, and assets while delivering an exceptional level of service.

You will be responsible for maintaining a visible security presence through patrols, ensuring compliance with site procedures, and contributing to a safe and welcoming environment for customers, staff, and visitors.

Key Responsibilities

Operational Duties

• Provide a professional security service in accordance with site Assignment Instructions (AIs)
• Ensure compliance with UK legislation, Mitie policies, and site procedures
• Review Assignment Instructions regularly and suggest improvements where appropriate
• Complete accurate incident reports and detailed notebook entries
• Conduct check calls at allocated times and follow site schedules
• Liaise with emergency services and Mitie's Communication Centre when required

Safety and Security

• Identify and report Health and Safety hazards promptly
• Remain alert to potential threats and respond appropriately
• Handle challenging situations calmly and professionally
• Use initiative and teamwork to prevent loss, damage, or disruption

Training and Development

• Complete all mandatory training and site-specific competencies
• Undertake additional training to support continuous professional development
• Use technology effectively to meet operational objectives
• Ensure SIA licence renewals are completed at least 16 weeks before expiry

What We Are Looking For

• Previous security experience
• Valid SIA Licence Door Supervision
• Strong communication skills and a professional, customer-focused approach
• Reliable, detail-oriented, and committed to high standards