Security Officer - Derby - DE1

Team Ward; East Midlands; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

SIA licensing support

Cycle to work salary sacrifice scheme

Pension scheme

Life assurance benefits

Employee referral scheme

Training & progression opportunities

ReWard membership discounts

Gym discounts

Job summary

Ward Security is recruiting a Security Officer for our Derby venue. The role requires a valid Frontline SIA licence and CCTV licence, with shifts Fri to Sun 18:00–06:00. You will guard access points, patrol premises, and liaise with staff and visitors to ensure safety and security.

Experience as a security officer and excellent customer service are essential, along with IT literacy to operate security systems. We offer progression, training, and a strong benefits package within a supportive team.

Qualifications

• Valid Frontline SIA licence and CCTV Licence.
• Proven work experience as a Security Officer.
• Excellent customer service and communication skills.
• High level of self-presentation and professionalism.
• IT-literate with ability to operate detecting systems and emergency equipment.

Responsibilities

• Act as a point of contact for staff, visitors and tenants.
• Guard access points and manage entry permissions.
• Conduct foot patrols to deter threats to people and assets.
• Investigate incidents and take appropriate lawful action as per policy.
• Complete daily reports with observations and footage.
• Communicate clearly at all levels, verbally and in writing.
• Maintain professional conduct at all times.
• Follow instructions, both written and verbal, accurately.

Skills

Customer service

Security officer experience

IT literacy

Problem solving

Professional demeanor

Education

Valid SIA license

CCTV Licence

Job description

Ward Security is seeking a skilled and professional individual to join our team at our vibrant leisure destination in the heart of Derby. The ideal candidate will possess a wide range of skills and experience necessary to deliver an effective, efficient, and professional security service that meets the needs of the client and ensures the safety of people, property, and assets. Act as a key point of contact for staff, visitors, and tenants, the candidate will be expected to communicate effectively at all levels, both verbally and in writing, while always conducting in a professional manner.

Position: Security Officer

Pay rate: £12.72 per hour

Shift Pattern: Friday, Saturday and Sunday 18:00 - 06:00

Location: Derby, DE1

Role Requirements: Valid SIA licence

Benefits include:

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership:

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Main Duties:

• Act as a point of contact and information center to staff and visitors and tenants
• Always conduct yourself in a professional manner
• Ensure all instructions, both written and verbal are adhered to
• Guard access points, permitting or refusing entry, restraining trespassers
• Conduct foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets.
• Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
• Complete daily reports, including relevant information, observations, surveillance footage, and signatures
• Excellent communication skills to all levels - verbally, written, phone and by security radio's

Must have:

• Valid Frontline SIA license and CCTV Licence
• Proven work experience as a Security Officer
• Excellent customer service and communication skills
• High level of self-presentation
• IT literate- Ability to operate detecting systems and emergency equipment
• Quick thinking and problem-solving skills
• A positive attitude to dealing with people and taking on challenges

Who We Are:

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision "We look after our people; our people look after our clients. We aim to retain and attract the very best of both".

Why Work For Us?

Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.