Security Officer - Aylesbury - HP18

Team Ward; Westcott; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

SIA licensing support

Cycle to work scheme

Company pension

Life assurance

Employee referral scheme

Training and progression opportunities

Reward membership discounts

Gym discounts

Job summary

Ward Security is seeking a Security Officer for Buckinghamshire's business park. You will be the first point of contact for staff and visitors, maintain a professional environment, and protect property. Responsibilities include access control, patrolling, incident reporting, and emergency response.

Requirements include SIA and CCTV licences, 2+ years of security experience, and strong customer service and IT skills. This role covers Friday–Sunday night shifts at Aylesbury, HP18 0XB.

Qualifications

• SIA licence and CCTV licence required.
• Minimum 2 years as Security Officer.
• Excellent customer service and communication skills.
• IT literate with ability to operate detection and emergency equipment.

Responsibilities

• Act as information point for staff and visitors.
• Guard access points and manage entry refusals.
• Conduct foot patrols within defined areas.
• Complete daily security reports with observations and footage.
• Respond to emergencies per corporate policy and report incidents.
• Operate pass systems and basic switchboard.
• Carry out lawful searches of vehicles and persons.

Skills

SIA licence

CCTV licence

Customer service

IT literate

Security experience

Problem solving

Professional presentation

Tools

Pass systems

Job description

Do you have Security experience and looking for a new challenge? Do you provide exceptional customer service and maintain a professional demeanour?

We are seeking an experienced and adaptable Security Officer to safeguard one of Buckinghamshire's largest business parks.

Excellent communication skills are essential. Within this you will carry out ID checks, respond to emergencies and provide information to all staff and visitors. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour and excellent personal presentation.

Role

Security Officer

Pay Rate

£13.91 per hour

Shift Pattern

Friday, Saturday and Sunday Nights

Location

Aylesbury, HP18 0XB

Role Requirements

Door Supervisor and CCTV SIA licence

Benefits include

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Main Duties

• Act as a point of contact and information centre to staff and visitors
• Always conduct yourself in a professional manner
• Ensure all instructions, both written and verbal are adhered to
• Guard access points, permitting or refusing entry, restraining trespassers
• Conduct foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets.
• Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
• Complete daily reports, including relevant information, observations, surveillance footage, and signatures
• Excellent communication skills to all levels - verbally, written, phone and by security radios
• Effective operation of all pass systems relevant to an assignment
• Lawful searches of vehicles and persons in accordance with instructions issued.
• Practical working knowledge of all current and applicable firefighting equipment.
• Sound working knowledge of health and safety instructions pertaining to assigned duties.
• The ability to operate basic switchboard equipment effectively

Must Haves

• Valid SIA licence
• CCTV Licence
• Proven work experience as a Security Officer (minimum 2 years)
• Excellent customer service and communication skills
• High level of self-presentation
• IT literate- Ability to operate detecting systems and emergency equipment
• Quick thinking and problem-solving skills
• A positive attitude to dealing with people and taking on challenges

Who We Are

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

Why Work For Us

Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.