Security Officer (Days and Nights)

Mitie Group plc.; Epsom; On-site; GBP 17,000 - 19,000; Full time

Job summary

Mitie Group plc is hiring a Security Officer for University for the Creative Arts, Epsom. The role involves monitoring and securing the site, logging incidents and maintaining visitor control, with a 42-hour minimum week and a pay rate of £12.71 per hour.

The position requires a valid SIA Door Supervisor license, good communication skills, and the ability to work as part of a team to deliver a safe, professional environment.

Qualifications

• Valid SIA licence - Door Supervisor mandatory; CCTV preferable.
• Full 5-year checkable history.
• Strong understanding of security requirements and functions.
• Excellent written and verbal communication skills.
• Ability to solve problems and make decisions.
• Willingness to share knowledge and support team members.

Responsibilities

• Ensure all incidents are logged and directed to completion.
• Maintain site access/egress and visitor control standards.
• Maintain dress, safety and presentation at all times.
• Be fully conversant with operating methods of all equipment.
• Sign the Assignment Instructions and follow them.
• Handle day-to-day enquiries about daily site security and report to Manager.
• Accept other reasonable requests from management or client.
• Maintain awareness of KPIs and service level agreements.
• Complete and check all accident and Health and Safety reports.

Skills

Analytical skills

SIA Licence

CCTV knowledge

Report writing

Interpersonal skills

Decision making

Team player

Job description

Security Officer – University for the Creative Arts, Epsom

Pay rate: £12.71

42 hours a week minimum

Delivering the exceptional, every day

Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.

Our promise to our people: a place to work where you can thrive and be your best every day.

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

Our culture – our core values and how we behave:

• We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
• We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
• We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
• Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
• Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

Main duties

• Ensure all incidents are logged and directed effectively through to completion
• Maintain the standards of the site for access / egress and visitor regulation
• Ensure standards of dress, safety and presentation are maintained at all times
• To be fully conversant with the methods of working of all equipment.
• Ensure that you have signed the Assignment Instructions.
• Handle all day to day enquiries which arise from whatever source in respect of the daily operation of the security of the site and report to the Manager
• Any other reasonable request from management or client.
• To have an awareness of key performance indicators and service level agreements
• Completion and checking of all accident and Health and Safety reports

Person Specification

• Excellent analytical skills to critically evaluate the information gathered and prioritise activity and ongoing communication
• Valid SIA (Security Industry Authority) licence - Door Supervisor mandatory, CCTV preferable
• Full 5-year checkable history
• Good understanding of security requirements / functions
• Excellent oral communicator
• Strong written skills for reports, incidents and presentations
• Excellent interpersonal skills, to liaise with security officers, managers and directors
• Have the ability to solve problems and make decisions.
• To share knowledge and support team members, to make the best use of their capabilities.

Health and Safety responsibilities

• Follow Group and company policies and procedures at all times;
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
• Use all work equipment and personal PPE properly and in accordance with training received;
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;

Note

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.

At Mitie we know that ‘our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right