Security Officer - Chineham Shopping Centre, Basingstoke

Savills plc; Basingstoke; On-site; GBP 16,000 - 23,000; Full time

Job summary

Savills plc is seeking a vigilant security officer to assist with the smooth running of the site, respond to emergencies, monitor CCTV (where licensed) and manage contractors and deliveries.

You will work 42-44 hours per week on a 4-on-4-off pattern, with day shifts. A valid SIA Licence and Public Space Surveillance Licence are essential, along with strong customer service and reliable record-keeping.

Qualifications

• Experience in security services in busy public environments.
• Valid SIA Licence and, where required, a Public Space Surveillance Licence.
• Strong customer service and communication skills.
• Ability to work on own initiative in demanding situations.
• Reliable, honest and well presented.
• Willingness to undertake on-site emergency training.
• Accurate record keeping and attention to detail.

Responsibilities

• Work hours and shifts as per employment conditions.
• Undertake regular site patrols.
• Carry out duties as instructed by Area Manager.
• Comply with Health & Safety Policy.
• Ensure compliance with Fire Safety Order and site procedures.
• Maintain site rules and regulations.
• Record all incidents in the Incident Log.
• Ensure contractors adhere to site requirements.
• Maintain a safe and pleasant environment.
• Assist with enquiries from the public.
• Abide by all company rules, terms and conditions.

Skills

Customer service

Initiative

Communication skills

Well presented

Education

SIA Security Licence

Public Space Surveillance Licence

Tools

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Job description

Purpose of the Role

To assist with the smooth running of the site and to assist with all emergency situations when they occur. This includes providing visible security cover to the site, handling enquiries and customer concerns, monitoring CCTV (by suitably trained and licensed staff) and controlling contractors and deliveries to the site

Key Responsibilities

• To work the hours and shifts in accordance with conditions of employment.
• To undertake regular patrols of the sites instructed by the Assignment Instructions.
• To carry out duties in accordance with instructions issued by the Area Manager.
• To comply fully with the Health & Safety Policy for the site.
• To comply with their individual responsibilities to ensure that the requirements of the Regulatory Reform (Fire Safety) Order are complied with, in line with company policy and site procedures.
• To ensure that the Rules & Regulations of the site are complied with at all times.
• Ensure that all incidents are recorded in Incident Log.
• Ensure that contractors arriving on site adhere fully, to requirements for contractor management and site H&S in line with the company policy and site procedures.
• Ensure that the site is a safe and pleasant environment.
• To assist with enquiries from the public if so required.
• To be aware of and abide by all rules, terms and conditions of the company.

In order to comply with the Security Industry Act 2001, officers must hold a valid SIA Security Licence and where necessary a Public Space Surveillance Licence.

Skills, Knowledge and Experience

Candidates will be required to demonstrate the following:

Essential

• Experience in the provision of security services in a busy environment visited by members of the public.
• In order to comply with the Security Industry Act 2001, officers must hold a valid SIA Security Licence and where necessary a Public Space Surveillance Licence.
• Ability to demonstrate good levels of customer service at all times.
• Ability to work on own initiative and deal with demanding situations.
• Honest and reliable work ethic.
• Willingness to partake in on-site training for emergency procedures.
• Excellent organisational, interpersonal and communication skills.
• Willingness to adopt a flexible approach to work patterns and work weekends/evenings as and when required.
• Willingness to undertake additional training and career development.
• Well presented.
• Accurate record keeping with good attention to detail.

Desirable

• Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook.
• Basic knowledge of H&S legislation.

Working Hours - 42 - 44 hrs per week hrs 4 on 4 off Days

Salary - £14.20 P/H

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