SECURITY OFFICER – WELLINGBOROUGH

Kings Secure Technologies; Wellingborough; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Pension

Healthcare Cash plan

Life Assurance

Employee Recognition Scheme

Employee Discount Platform

Paid uniform

Wagestream – Get instant access toyour

Job summary

Kings Security is hiring a Security Officer in Wellingborough to help protect client premises and assets. The role covers day and night shifts on a 4 on, 4 off pattern, with a 12-hour shift window from 07:00–19:00 and 19:00–07:00, in-person at NN8 6BS.

You will monitor access, conduct patrols, respond to incidents, and maintain accurate records while delivering high-quality customer service in line with client and company procedures.

Qualifications

• SIA Licence (or valid SIA training certificates).
• Excellent written and verbal communication skills.
• Flexibility to work various shift patterns.
• Ability to stay calm and composed under pressure, especially during emergencies.

Responsibilities

• Greet and assist visitors, ensuring they are directed to the right area.
• Provide high level customer service and professionally address inquiries and concerns.
• Record daily activities and incidents accurately in accordance with procedures.
• Control access to the premises and ensure only authorised personnel enter.
• Monitor security systems, conduct patrols, and respond promptly to alarms or incidents.

Skills

SIA licence

Written & verbal comms

Flexibility

Calm under pressure

Job description

Security Officer – Wellingborough

Shift pattern: 4 on 4 off – Days & Nights (07:00-19:00 & 19:00-07:00)

Location: Wellingborough NN8 6BS

Benefits

• Pension
• Life Assurance
• Employee Recognition Scheme
• Employee Discount Platform
• Paid uniform
• Wagestream – Get instant access to your wages through our financial wellbeing tool.

Salary

£13.36 per hour

Start date

ASAP

Job Types

Full-time, Permanent

Benefits

• Pension
• Healthcare Cash plan
• Life Assurance
• Employee Recognition Scheme
• Employee Discount Platform
• Paid uniform
• Wagestream – Get instant access to your wages through our financial wellbeing tool.

Key Purpose of the Job

The primary purpose of the Security Officer is to support the contract, protect client’s premises, assets, and personnel by maintaining a safe and secure environment in accordance with the Assignment instructions. This may involve monitoring and controlling access, conducting regular patrols, and responding promptly to security incidents or emergencies, whilst always maintaining a quality service.

Key Job Responsibilities

Customer Care

• Greet and assist visitors, ensuring they feel welcome and are directed to the appropriate area.
• Be receptive to the client’s concerns and complaints and take a personal interest in resolving any issues that you become involved in.
• Always provide a high level of customer service, addressing inquiries and concerns professionally and courteously.
• Build and maintain positive relationships with staff, visitors, and contractors.
• Work to the assignment instructions ensuring all activity is accurately recorded on the correct documents, in line with both the client’s and the company’s quality procedures.

Work Performance and Quality Work

• Comply with and report on all Health and Safety issues in accordance with company guidelines.
• Conduct regular patrols of the premises, both internally and externally to identify and mitigate security risks.
• Monitor surveillance equipment and review footage as necessary.
• Make the required check calls and booking on/off calls.
• Control access to the premises, ensuring only authorised personnel are allowed entry.
• Respond promptly and effectively to alarms and incidents, ensuring the situation is handled appropriately and reported accurately.
• Maintain accurate and detailed records of daily activities, incidents, and irregularities.
• Collaborate with emergency services when required.
• Ability to communicate clearly and effectively with a diverse range of people.

Quality

• Ensure that equipment issued to the contract is maintained and used in accordance with the manufacturer’s requirements at all times and where supplied, protective cases are used on all relevant equipment.
• Be correctly dressed in full uniform, as required by the client and that any shortfall in issue is communicated to the appropriate line manager as outlined above.
• Set and maintain the highest personal and professional standards as an employee of Kings Security and adopt a total quality approach to every aspect of your work, colleagues and clients.

When Kings carry out the recruitment process, we shall recruit as an equal opportunities’ employer.

Essential Requirements For The Job

• SIA Licence or valid SIA training certificates
• Excellent Written and Verbal Communications Skills
• Flexibility, willingness to work various shift patterns in line with operational needs
• Ability to stay calm and composed under pressure, especially during emergencies.

Desirable Requirements For The Job

• Prior experience in a similar role is advantageous, though we are open to candidates with the right attitude and willingness to learn.
• Basic understanding of security protocols and procedures.
• Familiarity with the use of surveillance systems and other security equipment.
• Previous experience in the security industry.

Benefits

• Company pension
• Employee discount
• Store discount

Experience

• Security: 1 year (preferred)

Licence/Certification

• SIA Licence (required)

Work Location

In person