Security Officer 40 hrs - Victoria Centre, Nottingham Operations · Victoria Centre

Savills Company; Nottingham; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

Savills Nottingham is seeking a Security Officer for Victoria Centre. You will patrol, deter unauthorised access, and act as an ambassador for the centre and our business. You will deliver excellent customer service, liaise with the Security Team Leader, and follow health and safety obligations.

You may assist with fire alarm testing and operate CCTV as licensed. This role requires strong communication, a neat appearance, and an SIA licence; hours are 40 per week on a rolling rota, including

Qualifications

• Must have clear communication skills both verbal and written.
• Excellent customer service attitude and professional appearance.
• Proactive team player who works well with others.
• Hold a valid SIA licence and a first aid qualification.
• Desirable CCTV licence or certificated security training.

Responsibilities

• Proactively patrol the complex to ensure security and safety.
• Carry out duties per Assignment Instructions and deliver customer service.
• Deter unauthorised access and liaise with Security Team Leader regularly.
• Follow Health & Safety obligations for self and colleagues.
• Keep access routes clear; manage unauthorised vehicles or obstructions.
• Assist with fire alarm testing and know fire alarm procedures.
• Ensure only authorised personnel access service areas.
• Operate on-site CCTV equipment as licensed when required.

Skills

Good communication

Customer service

Team player

Smart professional appearance

SIA Licence holder

First aid qualification

Tools

CCTV Licence

Job description

Purpose of the Role

As the Security Officer within the Security side of the business you will ensure exemplary standards in communication to our customers, retailers and team members and be an ambassador for Victoria Centre and our wider business.

Key Responsibilities

This role will include a variety of tasks including the following:

• Ensure the on-going security and safekeeping of the complex through proactive patrolling.
• Carry out duties in accordance with the Assignment Instructions.
• Deliver excellent customer service.
• Deter unauthorised personnel from gaining access to the complex.
• Liaise effectively with the Security Team Leader on a regular basis.
• To be aware of the obligations under the Health and Safety regulations concerning their own safety, that of their colleagues and tenants.
• Ensure that all roads and emergency access and exit points are kept free of obstructions and any unauthorised vehicles or obstructions are moved quickly and efficiently.
• Assist with fire alarm testing as required and have full knowledge of fire alarm procedures.
• Ensure only authorised personnel gain access to the service area.
• Subject to being fully licensed, operate the on-site CCTV equipment as required

Skills, Knowledge and Experience

Essential:

• Good communication skills both verbal and written.
• Excellent customer service skills.
• Supportive and proactive team player.
• Smart professional appearance.
• SIA Licence holder.
• First aid qualification

Desirable:

• Previous experience in customer facing role
• First Aid certificate / Defibrillator Trained
• CCTV Licence.

Hours: 40 per week - Rolling rota 5 out of 7 including weekends

Salary: £13.27 per hour