Security Officer - 4-on 4-off Shifts + Training

Anchor Group Services; Fareham; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Cycle to Work Scheme

Auto Enrolment Pension

Employee Assistance Programme 24/7

Anchor Academy training

SIA & First Aid training discounts

Uniform provided

Hospital Saturday Fund

Reward and Recognition awards

Job summary

Anchor Group Services is seeking an experienced Security Officer to join our established security team at Fareham Shopping Centre. You will conduct regular patrols, monitor activity, respond to incidents and maintain accurate records in line with procedures.

The role requires a valid SIA licence (DS/SG) and a strong customer service approach, with a 4 on/4 off pattern and shift hours. Training, uniform and benefits are provided.

Qualifications

• Full 5-year employment checkable history.
• Valid frontline SIA licence DS or SG.
• Customer service experience and confidence to handle conflict in a correctmanner.
• Flexible to meet the job requirements.
• Excellent communication skills both written and verbal.
• Smart appearance and be well-groomed.
• Reliable and punctual.
• High level of enthusiasm and passion.
• Ability to work in a fast-moving environment.
• Access to a range of nationally recognised courses to help further your career via the Anchor Academy.
• Access to SIA and First Aid training at discounted rates, with financial support available.
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment).
• Cycle to Work Scheme Available.
• Full uniform provided.
• Free Employee Assistance Programme 24/7 including access to counselling.
• Hospital Saturday Fund
• Reward and Recognition awards

Responsibilities

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures.
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures.
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents.
• Completing reports by recording observations, information, occurrences, and surveillance activities.
• Maintaining organisation's stability and reputation by complying with legal requirements.
• Contributing to team effort by accomplishing related results as needed.
• Acting as a first line support to customers and visitors on the site, providing a professional and friendly service.
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action.
• Maintaining professional conduct at all times.

Job description

Anchor Group Services is seeking an experienced Security Officer to join our established security team at Fareham Shopping Centre. You will conduct regular patrols, monitor activity, respond to incidents and maintain accurate records in line with procedures.

The role requires a valid SIA licence (DS/SG) and a strong customer service approach, with a 4 on/4 off pattern and shift hours. Training, uniform and benefits are provided.