Security Officer

ABM; York and North Yorkshire; Ibrido; GBP 15.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

24/7 GP

Mental health support

Get Fit programme

Financial and legal support

Cycle to work

Perks at Work access

Descrizione del lavoro

ABM is seeking a Security Officer to be the public face of the Security Team at MCARTHUR GLEN - YORK. You will uphold exemplary security standards and deliver first-class customer service to visitors and tenants.

In this full-time role, you will patrol the site, respond to incidents, liaise with the control room, and maintain safety across the centre on a 4 on 4 off pattern with a £13.10 per hour rate. SIA Licence and driving licence are essential.

Competenze

• Professional, pleasant and helpful even under pressure.
• Take ownership and escalate when necessary.
• Flexible and available at short notice.
• Respect all staff and visitors on site.

Mansioni

• Interact with visitors and tenants delivering first-class customer service.
• Carry out regular site patrols and follow site assignment instructions.
• Proactively assist visitors and maintain a safe environment.
• Safeguard the site and manage incidents per policies and procedures.
• Liaise with the Control Room and brief colleagues on incidents.
• Record non-conformances and emergencies in security logs.
• Respond to emergencies promptly and keep the team informed.
• Maintain radio discipline and adhere to security notebook policies.

Conoscenze

Customer service

Professionalism

Flexibility

Teamwork

Formazione

SIA Door Supervisors Licence

Own Vehicle and full UK driving licence

First Aid at Work

CCTV licence

Descrizione del lavoro

LOCATION: MCARTHUR GLEN - YORK

SHIFT PATTERN: 40 hours per week, Shift times is 19:00-07:00 working a 4 on 4 off shift pattern.

PAY RATE: £13.10 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [e-mail]. We're here to help!

ROLE OVERVIEW AND PURPOSE

Thisimportant roleis the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site.

KEY RESPONSIBILITIES

• Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service
• Carry out regular patrols ofsiteas detailed in the site assignment Instructions, being always proactive
• Continuously look for opportunities to be ofassistanceto visitors atsite, proactively helping wherever opportunities arise
• Safeguard all the sites are safe and non-threatening environment for all visitors/tenants.
• Ensuring all incidents are managedin accordance withsite policies and procedure
• Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported
• Ensure any unsecure areas of the site are reported to Control Roomimmediatelyand action taken to resolve
• Record/log all non-conformances and emergencies with theappropriate controlroom operatives
• Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed
• Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices
• Maintainvigilance and highlight/manage unauthorised access by banned individuals
• Ensure radio procedures are always adhered to
• Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to
• Undertake any other reasonable duties asrequiredto meet the needs of the business.
• Any other reasonable duties as requested by your line manager
• Ensurea timelyresponse to all security issues and events
• Complete all training requirements as requested by line manager

REQUIRED SKILLS AND EXPERIENCE

• Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standardwith a one team approach
• Take ownership of all situations to ensure tasks are completed or escalated when necessary.
• To always stay motivated aim high and achieve
• To respect all staff and visitors within thesite
• Be available at short notice and fully flexible.

QUALIFICATIONS

• SIA Door Supervisors Licence –Essential
• Own Vehicle and full UK driving licence –Essential
• First Aid at Work –Essential
• CCTV licence –Desirable

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK‑based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue‑chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignmen…