Security Officer

Anchor Group Services; Wolverhampton; On-site; Full time

Job summary

Anchor Group Services is seeking a dedicated Security Officer to provide exceptional service at GSF Car Parts in Wolverhampton. This role involves ensuring the safety of premises, conducting patrols, and maintaining customer service excellence while adhering to security policies. The ideal candidate will possess a valid SIA licence, strong communication skills, and a commitment to professional conduct.

Benefits

Access to nationally recognised courses via Anchor Academy

Discounted SIA Top-Up and First Aid training

Auto Enrolment Pension

Wagestream - access to pay as you earn

Cycle to Work Scheme

Full uniform provided

Free Employee Assistance Programme 24/7

Reward and Recognition awards

Qualifications

• Full 5-year employment checkable history required.
• Smart appearance and well-groomed.
• Reliable and punctual.

Responsibilities

• Provide security services according to site-specific procedures.
• Complete reports by recording observations and surveillance activities.
• Support customers and visitors by providing professional services.

Skills

Customer Service

Communication Skills

Conflict Management

Vigilance

Education

Valid frontline SIA licence

Job description

Job Role: Security Officer

Working Hours: 4 on 4 off shift pattern - nights (19:00-7:00) - average 42 hours per week

Pay: £12.60 per hour

Location: GSF Car Parts, Gravelly Way, Four Ashes, Wolverhampton, WV10 7GW

Reporting to: Operations Manager / Regional Supervisor

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at GSF Car Parts, Wolverhampton.

The successful candidate must have a valid SIA Licence as a minimum. You will be required to provide a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times.

Duties Include

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times
  
  

Requirements

• Full 5-year employment checkable history
• Valid frontline SIA licence DS or SG
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment
• Have access to your own vehicle or be willing to commute
  
  

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA Top-Up and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Auto Enrolment Pension
• Wagestream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards
  
  

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Specialist, Security Operative, Patrol Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA Security Officer

Within commuting distance of: Wolverhampton-Staffordhire-Cannock-Barton Under NeedWood-Birmingham