Security Officer

Anchor Group Services; Southampton; On-site; Full time

Job summary

A leading company in the security sector is seeking a skilled Security Officer for the Marlands Shopping Centre in Southampton. This role demands exceptional customer service and vigilance, with a schedule of 4 on 4 off shifts. Candidates must hold a valid SIA licence and possess a customer-centric approach to ensure safety and security at the site.

Benefits

Access to training courses via Anchor Academy

Wagestream - pay as you earn

Employee Assistance Programme 24/7

Full uniform provided

Pension scheme

Qualifications

• Must have a valid SIA licence.
• Customer service experience necessary.
• Full 5-year checkable employment history.

Responsibilities

• Provide security services per site-specific procedures.
• Complete patrols and maintain vigilance at all times.
• Act as a first line support for customers and visitors.

Skills

Customer Service

Conflict Resolution

Communication

Vigilance

Education

Valid SIA Licence

Job description

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About Us

With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers.

About Us

With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers.

With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.

Apply today and become part of Team Anchor, we are excited to be a part of your journey.

Job Description

Job Role: Security Officer

Working Hours: 4 on 4 off shift pattern (average 42 hours per week) - various hours.

Pay: £13.46 per hour

Location: Southampton, Hampshire

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at The Marlands Shopping Centre in Southampton.

The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. You will be required to provide a high level of customer service to visitors in the centre, complete patrols and remain vigilant at all times.

Duties Include

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Operating and monitoring site CCTV equipment
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times.
  
  

Requirements

• Full 5-year employment checkable history
• Valid frontline SIA licences DS or SG
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment
  
  

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Wagestream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards
  
  

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Portsmouth, Southampton, Fareham, Gosport, Havant, Waterlooville, Eastleigh, Hedge End, Chichester, Petersfield, Winchester, Andover, and Basingstoke.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Facilities Services

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