Security Officer

B&M Retail; Sevington; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Flexible shift patterns

Progression opportunities in Profit > 

Job summary

B&M Retail in Ashford is seeking a Retail Security Officer to join our store team. You will help protect people, stock and store environment, working closely with the Store Management Team to prevent loss and maintain safety.

This is a full-time, permanent role with flexible day, evening and weekend shifts. You will engage with customers and colleagues professionally while upholding company policies.

Qualifications

• Ability to follow procedures and remain calm in pressured situations.
• Good verbal and written communication skills.
• Genuine interest in security and customer safety.

Responsibilities

• Actively monitor the store and report incidents.
• Operate and review CCTV in line with policy.
• Support Health & Safety guidelines enforcement.
• Investigate stock loss, theft and fraud.
• Engage professionally with customers and colleagues to resolve situations.

Skills

Observant

Confident

Level-headed

Strong communication

Job description

We’re currently recruiting a Retail Security Officer to join our store team in Ashford, supporting loss prevention and helping to create a safe, welcoming environment for both colleagues and customers.

This is a full-time, permanent role offering flexibility to work daytime, evening and weekend shifts, ideal for someone who enjoys variety and responsibility.

Why This Role?

As a Retail Security Officer, you’ll play a key role in protecting our people, stock and store environment. Working closely with the Store Management Team, you’ll help prevent loss, reduce risk and maintain a high standard of safety across the store.

What You’ll Be Doing

• Actively monitor the store environment to identify and report incidents
• Operate and review CCTV systems in line with company policies and procedures
• Support the enforcement of Health & Safety guidelines
• Carry out internal investigations into stock loss, theft and fraud
• Engage professionally with customers and colleagues to resolve situations calmly

What We’re Looking For

We’re looking for someone who is alert, confident and level-headed, with a genuine interest in security and customer safety.

Essential Skills & Behaviours

• Ability to follow procedures and remain calm in pressured situations
• Strong verbal and written communication skillsConfidence dealing with challenging situations in a professional manner
• Good judgement, strong work ethic, honesty and integrity
• A supportive team player who takes pride in doing the right thing

What’s In It For You

• A permanent, full-time position with flexible shift patterns
• Opportunities to progress within our Profit Protection function and wider business
• A supportive store team and clear operational procedures
• The chance to build a long-term career with one of the UK’s fastest-growing retailers

About Us

B&M Retail is one of the UK’s fastest-growing retailers, and with continued expansion plans, there has never been a better time to join our business.

B&M Retail is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace where everyone feels valued.