Security Officer

Wilson James; Romsey; On-site; Full time

Job summary

A leading managed service provider is looking for a Security Officer in Romsey. This full-time role involves patrolling, monitoring, and providing exceptional customer service while ensuring safety. Ideal candidates are passionate, possess an SIA Licence, and thrive in helping others.

Benefits

Mortgage and financial advice

Employee referral scheme

Life assurance scheme

Mental health support specialists

Access to Online GP Service

Qualifications

• Passionate about helping others and keeping people safe.
• Experience in a security environment is beneficial but not essential.
• 5 year residency in the UK.

Responsibilities

• Conduct internal and external patrols to ensure safety.
• Monitor alarm systems and investigate suspicious activity.
• Engage with customers and staff, providing assistance and support.

Skills

Customer Service

Security Awareness

Patrolling

Education

SIA Licence

Job description

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Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

We are looking for a Security Officer to join us at one of of our clients based in Romsey, where their focus is on transforming businesses and organisations across all sectors by bringing the physical and digital worlds together. You will be working as part of a team carrying out tasks from patrolling to monitoring corporate offices, every shift brings new situations and demands a quick, adaptable response.

As a Security Officer you are an integral part of the team and you can make an impact with your skills to protect, deter and respond to any security matters, whilst providing an exceptional customer service experience.

What Do You Get From Us

• The Role – Full Time, 42 hours per week, 4 on 4 off, days and nights, 0700 to 1900 and 1900 to 0700
• Pay: £12.60 per hour
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP Service for you and your dependents
  
  

A typical day in the life as a Security Officer:

• Ensuring the building is safe and protected by carrying out both internal and external patrols, actively preventing any security concerns.
• Checking, and verifying entry passes, monitoring of alarm systems, access control and investigating any suspicious activity or behaviour.
• Interaction with customers, meeting and greeting both staff and visitors; listening to requests, taking an interest in what they have to say, show empathy, and be prepared to answer questions and follow up where you feel you might be able to help. It's about going that extra mile to show people we care.
  
  

What are we looking for?

We are looking for people who are passionate about helping others and keeping those around you both safe and secure.

• SIA Licence
• Access to transport where you will be able to work a variety of shifts
• Experience in a security environment is beneficial but not essential, we are willing to put the time and resource into someone who may be recently licensed to give you the first step you might need.
• Hard work and excitement for your job, we love to see people enjoying their role
• A positive attitude with experience in a customer service role.
• 5 year residency in the UK
  
  

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability

Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.

• Apply Now
  
  

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Location

Roke Manor Research Limited

Roke Manor Research Limited, Romsey Hub , Old Salisbury Lane , Romsey , SO510ZN

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• Seniority level

  Entry level

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  Full-time

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• Job function

  Other, Information Technology, and Management

• Industries

  Facilities Services

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