Cruise Security Officer

Carlisle Support Services; Portsmouth; On-site; GBP 18,000 - 26,000; Full time

Job summary

Join a leading security service provider in Portsmouth and build a fulfilling career in security. We're looking for friendly and dependable individuals to ensure safety for our clients. Full training is provided, and opportunities for career progression are available within our diverse team.

Benefits

Health and Wellbeing Plans

Flexible financial support

Discounts and rewards

Full induction and ongoing training

Employee Assistance Program

Refer a Friend Scheme

Long service and recognition awards

Qualifications

• Must hold an SG or DS SIA licence.
• Must be at least 18 years of age.
• 5 years of checkable work history required.

Responsibilities

• Ensure safety and security of colleagues and customers.
• Conduct security patrols and manage access points.
• Respond effectively to incidents and provide guidance.

Skills

Customer Service

Reliability

Flexibility

Approachability

Professionalism

Job description

• Health and Wellbeing Plans – including our family-friendly maternity policy.
• Flexible financial support with instant access to earned and authorised wages.
• Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day.
• Full induction, ongoing training, and structured career development to help you thrive in your role.
• Quality kit and uniform – so you feel comfortable and can perform your role effectively.
• Fully funded SIA top-up training from our own team of in-house trainers.
• Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
• Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
• Long service and recognition awards - celebrating your achievements.
  
  

The Role

We’re looking for motivated, approachable, and dependable people to join our team. We’re proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact.

We’re looking for people who are

• Friendly, approachable, and professional in all interactions.
• Keen to learn, grow, and contribute to a positive team culture.
• Experienced in customer-facing roles or interested in building those skills.
• At least 18 years old - licence requirement by the Security Industry Authority.
• Punctual, dependable, flexible, and assured.
• SIA Guarding or Door Supervision licence holders.

Previous experience in security is great, but if you’ve only recently got your SIA licence that’s fine. What’s just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team.

Your core responsibilities will include

• Offering guidance, information, and a friendly face as a first point of contact for customers.
• Ensuring the safety and security of colleagues and customers, providing a sense of assurance.
• Being a smart, approachable, and proactive presence as a security representative.
• Managing and responding to incidents effectively while remaining calm under pressure.
• Conducting security patrols, managing access points, and deterring unauthorised activity.
• Building strong relationships as part of asupportive and professional team
  
  

Is this you?

• Must have either an SG or DS SIA licence.
• 5 years checkable work and address history.
• Reliable, punctual, flexible, and smart in appearance.
• Friendly, approachable and professional at all times.
• Enthusiastic and motivated to do a great job.
• Ideally some experience within a security environment or a customer service role.
• Able to interact with clients and customers in a positive manner.
• Some experience working within a security environment and working as part of a team.
• Effective people skills, able to interact with clients and customers in a positive manner.

The role is flexible and dependant on cruise operations and your availability. Full training will be provided and there will be potential to progress to a full time position.

Successful candidates will need to provide original documentation for detailed screening and vetting processes.This could include passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, birth certificate or a valid share code.

This role is about more than just security. It’s about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition.

About Us

We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.

We’re committed to creating a diverse and inclusive workplace where everyone can thrive.We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.

Equality, Diversity, and Inclusion

At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability.

We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity.

We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.