Security Officer

ABM; Poole; Hybrid; GBP 31,000 - 34,000; Full time

Benefits offered by this job

24/7 GP

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Perks at Work app

Life resources

Crisis support

Job summary

ABM at The Dolphin Centre in Poole is seeking an on-site Security Officer to support the site operations and control room duties, ensuring safety for customers, buildings and personnel.

You will assist in delivering the required service levels, maintain health and safety compliance, and work closely with Centre Management and the Security Supervisor within a 4 on 4 off, 42-hour week schedule.

Qualifications

• Experience working in the security industry.
• SIA Security Licence – SG or DS is required.
• Excellent written and verbal communication skills.
• Ability to remain calm under pressure.
• Adaptable and flexible in approach to work.
• Willingness and ability to work effectively within a team.
• Proactive approach to learning in the role and identifying training needs.
• Can-do attitude and strong observational skills.

Responsibilities

• Operationally support delivery of the agreed service level.
• Foster team spirit and cooperation; encourage open ideas and resolutions.
• Support in the delivery of SOPs and maintain documentation for the security team.
• Assist in maintaining Health & Safety compliance.
• Promote a safe working environment through safety actions.
• Complete incident reports with focus on quality and timeliness.
• Handle complaints professionally and promptly.
• Maintain relationships with colleagues and client staff.
• Ensure security equipment is operational and reported any issues.
• Liaise with Centre Management and Security Supervisor.
• Perform other duties as dictated by circumstances.

Skills

Security industry experience

SIA licence SG/DS

Excellent communication

Calm under pressure

Teamwork

Willingness to learn

Proactive attitude

Observational skills

Job description

LOCATION: The Dolphin Centre, Poole

PAY RATE: £14.51 per hour

WORKING HOURS: 42 hours per week, 4 on 4 off

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [e-mail]. We're here to help!

OVERVIEW OF JOB DESCRIPTION

Supportingthe siteas a security officer& control room dutiestoensure safetyofcustomers,buildingsandpersonnel.

Tosupporttheoperationofthebuildingandensuringexceptionalserviceisprovidedandensurethatallassignedtasksarecompletedinaprofessionalandtimelymanneradheringtoall relevantlegislation.

Duties and responsibilities:

• Operationallysupport indeliveryoftheagreedservicelevel.
• Assisttheteambyfosteringteamspiritandco-operation,theencourage open expressionofdifferingideas andopinionsandensuringresolution.
• Support indeliveryof SOP’sandmaintenanceofappropriatedocumentationsets acrossthe security Team.
• AssistinmaintainingcompliancewithallHealth& Safety legislation.
• Promoteasecureandsafeworkingenvironmentonsitethroughtheimplementationandcontinuous improvementofagreedHealthandSafetyactions
• CompletetherequiredIncidentreportsintheevent ofanincident,focusingonqualityandtimelyreporting.
• Ensurethat any complaints aredealtwithin aprofessionalandtimelymanner.
• Toestablishandmaintainsatisfactoryrelationshipswithindividualsat alllevelswithintheCompany andtheClient organisation.
• Ensurethat allequipmentprovidedtoassistsecurity isfullyoperationalwithany issuesreported.
• Clientliaison,workingcloselywiththeCentre Management Team and Security Supervisor.
• Otherday-to-dayresponsibilitiesasdictatedby circumstancesandtheneeds ofthebusinessandclient.

PersonSpecification:

• Hasaoneteamapproach
• Abletotakeownershipofallsituationstoensuretasksarecompleted
• Flexibleapproachtochange

Essential:

• ExperienceofworkingwithintheSecurityIndustry
• HoldsSIASecurityLicence –SG or DS
• Excellentwrittenandverbalcommunication skills.
• Abilitytoremaincalmunderpressure.
• Adaptable andflexiblein approachtoworkrequired.
• Willingnessandabilitytoworkeffectivelywithin ateam.
• Proactiveapproachtolearning intheroleandidentifyingowntrainingneeds asappropriate.
• Can“do”attitude
• Excellentobservationalskills

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

We are proud members of the Armed Forces Covenant Employer Recognition Scheme.