Security Officer

ABM UK; City of Edinburgh; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

24/7 GP

Mental Health support

Cycle to work

Perks at Work

Job summary

ABM UK is seeking a Security Officer to help secure Multrees Walk Shopping Centre. You will patrol premises, assist customers, monitor CCTV, and control contractors while maintaining high service standards.

The role requires a valid SIA license, strong communication skills, and a flexible shift pattern including weekends. Training and extensive health & safety compliance are provided.

Qualifications

• Valid SIA Door Supervisor Licence.
• Previous experience in a security role.
• Excellent communication and interpersonal skills.
• Strong customer service focus.
• Ability to remain calm and professional under pressure.

Responsibilities

• Work hours/shifts per conditions of employment.
• Regular patrols of the centre as directed by Centre Management.
• Comply with Health & Safety policies and fire regulations.
• Record incidents with detailed reports in a timely manner.
• Monitor CCTV and manage contractor movements on site.

Skills

SIA Door Supervisor Licence

Excellent communication

Customer service

Interpersonal skills

Flexibility

Job description

PAY RATE: £13.80 per hour

JOB TYPES: VARIOUS SHIFT 7AM-5PM OR 11AM - 9PM, 5 shifts over 7 days, 40.5 hours per week

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [e-mail]. We're here to help!

Role Overview And Purpose To assist with the smooth running of our shopping street and back of house areas, to assist with all emergencies when they occur. This includes providing visible security cover to our shopping street, handling enquiries and customer concerns, monitoring CCTV (by suitably trained and licensed staff) and controlling contractors and deliveries to our premises and giving excellent customer service.

JOB TITLE: Security Officer

LOCATION: MULTREES WALK SHOPPING CENTRE

PAY RATE: £13.80 per hour

JOB TYPES: VARIOUS SHIFT 7AM-5PM OR 11AM - 9PM, 5 shifts over 7 days, 40.5 hours per week

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [e-mail]. We're here to help!

Role Overview And Purpose To assist with the smooth running of our shopping street and back of house areas, to assist with all emergencies when they occur. This includes providing visible security cover to our shopping street, handling enquiries and customer concerns, monitoring CCTV (by suitably trained and licensed staff) and controlling contractors and deliveries to our premises and giving excellent customer service.

Main Duties

• To work the hours and shifts in accordance with conditions of employment.
• To undertake regular patrols of the Centre as instructed by the Centre Management.
• To carry out duties in accordance with instructions issued by Centre Management.
• To comply fully with the Health & Safety Policy for the centre.
• To ensure that the requirements of the Fire regulations are strictly complied with.
• To ensure that the Rules & Regulations of the Centre are complied with at all times
• Ensure that all incidents are recorded in Daily Occurrence Register and that detailed incident reports are written in a timely manner.
• Ensure that contractors arriving on site adhere fully, to the centre procedures for contractor management.
• Ensure that the centre is a safe and pleasant environment.
• To assist with enquiries from the public if so required
• To be aware of and abide by all rules, terms and conditions of the company
• In order to comply with the Security Industry Act 2001, officers must hold a valid SIA Security License and where necessary a Public Space Surveillance License (CCTV)
• To carry out and record weekly landlord life safety system tests after training from the security manager.
• Complete daily landlord audits and paperwork
• To have excellent communication skills both verbally and written
• Completion of daily, weekly and monthly paperwork and audits including updating the site keyholders, KPI's and checklists.
• Ensuring that all aspects of health and safety are followed, in particular those identified within the personnel and procedures manual.
• Report any maintenance or operational issues within the site and report to the Security / Centre Manager.
• To ensure that the requirements of the Fire regulations are strictly complied with and assist with fire activations within the site.
• To undertake and ensure regular patrols of the site both internally and externally, checking doors and areas for signs of unauthorised entry and ensure a visible security presence at all times during all trading hours.
• Prevent and detect signs of intrusion and ensure security of all doors and windows.
• Ensure that all incidents are recorded with full detailed incident reports written, this may include gathering further information and evidence.
• Implementation of the visitor and contractor procedures and ensuring that safe working procedures are adhered to at all times
• Monitor and review the site CCTV and work within the site control room which includes answering and dealing with telephone enquiries, managing the intruder system, fire alarm panel, managing the visitors log, lost and found property.
• Ensure compliance with the Security Industry Act 2001, in that all officers must hold a valid SIA Security License and where necessary a Public Space Surveillance License. Arrange refresher training as required

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organization or the Centre Manager.

Requirements

• Valid SIA Door Supervisor Licence.
• Previous experience in a security role.
• Excellent communication and interpersonal skills.
• Strong customer service focus.
• Ability to remain calm and professional under pressure.
• Good observational and report‑writing skills.
• Ability to work a flexible shift pattern, including weekends and bank holidays.
• Basic IT literacy.
• SIA CCTV license (desirable)

Benefits

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For More Information About ABM's Benefits, Visit Our

About ABM

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.